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your rep was friendly and informitive
your rep was friendly and informitive
Insurer: Nationwide
By: Larry Gormick
I am grateful for Spot
I am grateful for Spot. My chihuahua recently fractured her front ankle. Once i submitted my vet bills they were reviewed and process quickly. I appreciate that so much.
Insurer: Spot
By: Denise Bruno
Spot pet insurance is the best
Spot pet insurance is the best. Great coverage good price on premiums and prompt claim filing. Team members are always kind and helpful!
Insurer: Spot
By: Sharon Aasand
Easy enrollment process
Easy enrollment process. Filing claims is quick and simple.
Insurer: Spot
By: Patrick Laird
If there were an option to put zero…
If there were an option to put zero stars I would. Poor customer service and denial of all claims is the standard for this company. My dog had to have a surgery and then a follow up. Then another issue arose. We received a $9 reimbursement on over $3000 in medical bills. And when we questioned the low amount sent to us the person on the phone said we hadn’t met the deductible! When we requested to cancel the policy the person on the phone became rude and hung up on me in the middle of my conversation. Do not buy insurance from these people they are only interested in collecting premiums and refusing to pay any claims
Insurer: Spot
By: Fred Soutter
Very good customer service
Stefanie was so nice and helpful. She took the time to let me know the coverage and answered all the questions I had. Getting a quote, information and setting up policy was easy.
Insurer: Prudent Pet
By: Cherie B.
It was smooth and easy to understand…
It was smooth and easy to understand and to apply.
Insurer: Nationwide
By: customer
Extremely poor coverage and vague…
Extremely poor coverage and vague descriptions of coverage and services. My daughter’s cat recently had surgery for a serious condition amounting to $7000. Her policy with ASPCA did not cover anything! Their reasoning was pre-existing condition and uncurable condition. Neither of which was stated in their policies. I believe that this insurance is a scam! If it is associated with the ASPCA organization, I would never give my money to their organization. Horrible!
Insurer: ASPCA
By: Debby Widolf
Switched our corgi, Pickle, to Fetch last spring after the old insurer
Switched our corgi, Pickle, to Fetch last spring after the old insurer bumped rates yet again. Claims process feels sane—three cuts from a squirrel-chasing episode reimbursed in nine days. Website’s still glitchy (had to re-enter his birthdate twice), and the fine print is… well, print. But the humans on chat were warm, and Pickle’s stitches are now just a funny story. So far, solid, not dazzling; keeping the fourth star.
Insurer: Fetch
By: James Carlson
Bobby was very helpful setting up our dog's insurance
Bobby was very helpful getting our 3 dogs the best coverage for our needs. Looking forward to being covered when the vet bills come up.
Insurer: Prudent Pet
By: John