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Solid coverage and excellent customer service
Spot has solid coverage, good prices and excellent customer service. I've submitted claims for two of our three cats. Spot makes the claim process very easy, they respond quickly and they send reimbursement checks without any hassle or unnecessary delay. Also, their mobile app is great and makes working with them a breeze.
Insurer: Spot
By: Clark Riley
good experience all my questions were…
good experience all my questions were answered
Insurer: Prudent Pet
By: jonniegunthergmail.com
Karley G was super helpful
Karley G was super helpful. Very happy so far with Fetch. Thanks so much for the help Karley! A++.
Insurer: Fetch
By: Consumer
I am confused because the email says my…
I am confused because the email says my cat is NOT covered but the completed enrollment info says covered today. That's false advertising.
Insurer: Nationwide
By: Demitri Scott
Easy to submit a claim m
Easy to submit a claim m
Insurer: Spot
By: Rebecca
Rosie was very nice to speak with and…
Rosie was very nice to speak with and very helpful. She took the time to answer my questions and never made me feel rushed.
Insurer: Nationwide
By: Janice Dudley
The Coverage has been Worth the Investment
Purchasing this coverage has proven to be a wise investment when and if a major health event occurs.
Insurer: Trupanion
By: Greg
Great experience!
I am so happy I chose Spot for my pet insurance! When my cat started having mysterious GI symptoms, it was a relief to know I didn't have to worry about the rapidly increasing costs of vet visits, testing, and medication. I especially appreciate that their coverage includes exam fees! I had no idea how fast those could add up until I started monthly vet visits! Spot's policies are clear and easy to read, the claim submission process is simple and quick, their turnaround time is usually within a week, and their customer service is excellent! The one minor complaint I have is: it wasn't clear when I signed up that I would not be able to raise the annual reimbursement limit once it was set. I meant to have a slightly lower annual limit for year one, then raise it in year two when I'd recouped the costs of adopting a new cat and buying supplies. I didn't find out until year two that wasn't allowed. I recommend spending the extra money at the outset for a higher reimbursement level! Other than that, my experience with Spot has been 100% wonderful! Thanks, Spot Team!
Insurer: Spot
By: Meagan