Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

amazing -- worth every penny!

From the people to the coverage and care --- 1000% worth it.

Did you find this review helpful?

Yes No
10

out of 10

excellent

My 14 year old pet has had 7 months of life because we had insurance that helped us afford the treatment. Her quatlity of life has been worth it and the joy and love we have had has been so worth it! I honor Trupanion!!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Bichon Frise
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
10

out of 10

Great service

My dog, Lucy, required extensive veterinarian care in May for an intestinal blockage. Lucy has a great vet, very skilled and also a great listener. In spite of this it took 4 days to diagnose the blockage because Lucy did not present with typical symptoms. On a Friday afternoon, close to closing time, the vet finally discovered a blockage in Lucy's intestine. She was transferred to an emergency hospital for surgery that night and received fantastic post surgery care until Saturday afternoon when she came home. I had 5 claims forms to submit, one for each day, Tuesday - Saturday's care. I submitted claims to Trupanion. Once again Trupanion's service was compassionate and quick. I had a few correspondances with Trupanion with questions I had and they were very caring throughtout the process. Payment was quick and covered 90% of all vet services claimed! I am very please I have Trupanion insurance for Lucy! It sure makes the requirement for good veterinary care a lot easier to provide. Thank you for your great service Trupanion.
  • INSURER: Trupanion Canada
  • POSTED: 05/09/2019
  • BY:
  • BREED: Scottish Terrier
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Excellent Insurer

Respond quickly to claims. Are fiar in thier judgements. Claim can be submitted very easily vai fax. In my opinion one of the best insurer in north america.

Did you find this review helpful?

Yes No
10

out of 10

Very satisfied

Dog has blood work done twice a month at the cost of at least $500.00 and lots of meds. This will be for the rest of the dogs life.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Dachshund
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
10

out of 10

Compassionate interest and care.

My wife and I were very impressed with the level of compassion all of the Trupanion associates showed for our dog, Apollo. He broke one of his K9 teeth off at the jaw line and had to have 3 procedures to repair. They were very understanding and willing to help. They worked with us and the vet to ensure everything was covered before we proceeded. Spending $3500 for a dog tooth is a lot of money, but knowing the insurance was there to help allowed us to focus on getting Apollo back to his playful self.

Did you find this review helpful?

Yes No
10

out of 10

So glad I switched!

I contracted with another pet insurance company (which shall remain nameless) for years and never received a penny for any of the charges I submitted to them. Now I'm with Trupanion and I'm delighted with their coverage and their caring ways! Trupanion kept me advised of the progress being made in each step of the settlement process. Two thumbs up to Trupanion!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: English Bulldog
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
3

out of 10

be very careful of "soft exclusions"

Trupanion does not do a lot of outright exclusions but they go back into the vet records since you got the dog and if anything is even remotely related, they will not pay. They told me that all it takes is a letter from my vet to say they are not the same but my stupid vet didn't do that - these were two totally different incidents. So what I cam to realize is that the vet does not necessarily remember plus all the details were not written down and some of it was fabricated i.e. they wrote that I fed my dog boiled hamburger and rice. I have NEVER fed my dogs hamburger - EVER - sick or not - so Trupanion relies on this type of inaccurate information - but I guess they would rather deny a claim as opposed to paying it. Also, it took them two months to process this claim

Did you find this review helpful?

Yes No
9

out of 10

Very good

Female, spayed cat - I recently claimed for a dental extraction

Did you find this review helpful?

Yes No
10

out of 10

Responsive/Excellent customer service

I hesitated to purchase pet insurance, but after talking with the caring representative from Trupanion I bought it for both of my puppies. I am certainly glad I did. I had a large claim within 4 months. They handled the claim so efficiently and expediently. I am sure having a vet that knows what insurance companies need helps them as well. I had another incident which Trupanion responded to so quickly. Seriously, I wish most of the companies I work with that handle paper work-billing were half as responsive, efficient, and concerned about providing customer service as Sarah and the others at Trupanion are.. I have been so impressed by their knowledge and compassion. Usually you tell 1 person when you are happy about service and tell at least 13 when dissatisfied. I want everyone to know and experience this type of caring service. I am grateful to the Vet student that cares for my "kids" for recommending this company to me. Wow! Just nice people to talk to that listen and care about animals.....
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Australian Shepherd
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No

Get a quote today

Leave a review