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The agents were very helpful and…
The agents were very helpful and pleasant. Thanks all around.
Insurer: MetLife
By: customer
Pleased with final result of my claims
Pleased with final result of my claims. I had to submit several within just a couple of weeks and was happy/relieved to see the reasonable reimbursements paid out. My only quibble, relatively minor, was initial confusion after a representative told me to file 2 separate claims, when apparently only one was required (it was all sorted out just fine). Also, as not the most computer savvy user, I have found it challenging to figure out how to submit invoices as attachments to my online claims. Otherwise, very happy with Spot.
Insurer: Spot
By: Susan Carlson
The SOAP notes have been holding me up
The SOAP notes have been holding me up. The vet office doesnt typically share these so I have to make several additional attempts to gather everything needed to get a claim paid. I wish there was a direct line from the vet to the ins so I didnt have to ask for this each time.
Insurer: MetLife
By: customer
Recommended
Pumpkin is a very good in pet insurance. They always pay my claim right away. Their staff is very helpful. I feel like their price is reasonable as well. I highly recommend.
Insurer: Pumpkin
By: Linda Delfosse
Such a reliable insurance
Such a reliable insurance, never have issues
Insurer: MetLife
By: Cristal
direct bank deposits and timely payment
seems to be paying the correct items
Insurer: Pets Best
By: camk
Usually a seamless transaction and done…
Usually a seamless transaction and done in a timely manner.
Insurer: MetLife
By: Aimi
This insurance company is horrible
This insurance company is horrible. I submitted a claim for a sore right leg on my dog, they declined it do to a prior injury. Absolutely false. They will look for reasons to not pay out. Take my advice, when it comes to your best friends health and the cost of treatments, stay away, no one deserves this aggrivation
Insurer: ASPCA
By: Steve Scharf
Art was very informative and gave me a…
Art was very informative and gave me a great price
Insurer: Nationwide
By: Carol
The staff assistant was very helpful…
The staff assistant was very helpful in getting our new dog added to our policy.
Insurer: Nationwide
By: Terry