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Claim took a long time and not worth it
Claim took an extremely long time to be reviewed. My dog is on the wellness plan and this claim was for a physical exam which required blood work and fecal/urine test to get my dog established at the vet for the first time. The review that came back only covered the vet's manual examination or $70. This is not what was understood from your advertising and promotion. Very disapointed
Insurer: Pets Best
By: Marcela
Easy, fairly quick and super helpful.
The process is simple and user friendly, and usually, fast and well explained. So far the insurance have been super helpful and worked well for us. The monthly payment had increased but I still think is doable and worth the investment. I’m glad that I’m able to get my pupps insured with PetsBest.
Insurer: Pets Best
By: Maggie Guerra Ayala
I’m so shocked by what happened to me…
Please please stay away from the company. I called and asked lots of questions - after I signed up for Pets Best wellness, I scheduled a routine yearly visit. I’m so shocked by what happened next- this horrible company denied 100% of the claim -said it was an illness visit when it was a routine visit. I had already paid three months of 80/mo. insurance because it took about 50 days to process the claim. Have all paperwork from the vet stating it was a routine visit and my pet is healthy- and they still denied my claim saying he wasn’t covered yet - that I needed to have waited two weeks for the illness coverage. They wrote multiple paragraphs of pure gibberish trying to explain but even my credit card company saw it was bogus and is working with me to get my money back. This company openly stole my money- they didn’t even do it well- it is very obvious that this is some kind of scam, and they hope people won’t follow up. I’m so shocked and feel extremely personally violated by my experience with Pets Best insurance.
Insurer: Pets Best
By: Tea
Billing
Quick response to my email. Owned the billing error and explained the increase in charges. Corrected the situation. Thank you, Many Pets.
Insurer: ManyPets
By: David Thompson
Pets Best Is The Best
Pets Best is consistently professional, efficient, and timely in dealing with pet health claims. I am completely satisfied with their entire process. The best move I've made with pet care insurance for my two dogs.
Insurer: Pets Best
By: Joe Fraundorfer
Lemonade comes through consistently
Lemonade has been consistently easy professional prompt courteous and concerned Bottom line they pay claims quickly and with ease Highly recommend
Insurer: Lemonade
By: Michael
Very easy and fast response to claims
The process to get insurance and make my first claim was fast and easy. I was reimbursed for the shots my pup got in 5 min. I feel very confident that Trixie will be well protected in the future.
Insurer: Lemonade
By: Robert
What a total rip off!
What a total rip off! My dog’s health insurance jumped from $189/mo to $479/mo because a new insurance company took over. Something about how the California government won’t let them cap monthly premiums. So ridiculous. The reason you can’t find my account is because I cancelled it yesterday after 10 years with you all. You all are the absolute worst.
Insurer: Healthy Paws
By: Matthew A
Amazon did not discount the real value of the gift card.
Thanks for the gift card to be used in Amazon. However, the gift card was for $25 but when I bought something from Amazon, the discount was $20,73. I don´t know why and I would like to know the reason. Regards.
Insurer: Spot
By: GabrielToro