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Pet parents across the U.S. and Canada have left over 217,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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It’s been a week
It’s been a week. Still awaiting my refund for neutering my puppy
Insurer: ASPCA
By: Carolyn Byszewski
Outstanding rapid professional claim response with total clarification for coverage paid directly to checking account
Outstanding rapid professional claim response with total clarification for coverage paid directly to checking account. (this previous one line describes our service experience) ....I had some questions as to coverage and Katie Youmans (terrific follow up and concern) customer service as quick to respond via email and "live communication". I'm very impressed with Trupanion and can't imagine any other pet insurance company having coverage service equal to Trupanion. They treat customers like family, even asking "how is Kaz (our Havasu "child" ) dong? A first class company in which I will spread the word for referrals. An extremely satisfied customer, Chuck Bottke ,St. Petersburg ,FL
Insurer: Trupanion
By: Charles
Easy to work with, willing to listen and reconsider
I bought Trupanion pet insurance for my two younger black labs who were healthy. The two year old had an injury a few months in to the policy. She suddenly couldn't walk after a run. In my effort(as a physician) to give a complete history I unknowlingly gave Trupanion and one of the vets the idea that she had a preexisitng injury(she had a rpevious shoulder very mild tendonitis). My claim was initially denied but when I and the vets clarified the history, Trupanion over turned their own claim denial and paid for the claim. I think this is pretty impressive. The whole process was smooth and all Trupanion employees were kind and compassionate. My daughter is a vet and I have told her to recommend Trupanion to her clients. High ratings for Trupanion from me for sure.
Insurer: Trupanion
By: Rebecca
I am very happy with the claim respond
I am overwhelmed with the this insurance.I highly recommend it.The treat the client with a lot of attention and the refund on a claim is so fast.Love it
Insurer: Pets Best
By: Cassia
Trupanion
Trupanion is an excellent insurance company. I’ve been extremely appreciative of the good service I’ve received for ten years now.
Insurer: Trupanion Canada
By:
London Ontario Canada
You guys are amazing. Best service Bar none. So happy I went with you guys. !!
Insurer: Trupanion Canada
By:
I am a RVT with beautiful customer service experiences from this company.
I am a RVT with beautiful customer service experiences from this company. I recommend trupanion to anyone and everyone with pets!
Insurer: Trupanion Canada
By:
You guys rock :) Best insurance out there!
You guys rock :) Best insurance out there!!
Insurer: Trupanion
By:
True companion is the best the greatest
You guys are the best you guys rock.??
Insurer: Trupanion
By:
Thank you for everything!
We can’t thank you enough for the wonderful care you provided Lola, we just lost her to cancer but her life was exponentially longer and better as a result of Trupanion. We will ALWAYS have Trupanion for our future fir kids. Thank you!
Insurer: Trupanion
By: