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It took over a week to get the email that the claim was submitted.
It took over a week to get the email that the claim was submitted. Not sure if it was the pet hospital or Trupanion but it was disappointing to see.
Insurer: Trupanion Canada
By:
OftenTrupanion will pay the vet directly rather than paying out of pocket and then waiting for reimbursement.
Often,Trupanion will pay the vet directly, rather than paying out of pocket, and then waiting for reimbursement.
Insurer: Trupanion Canada
By:
Prompt pleasant service Always a positive experience.
Prompt pleasant service, Always a positive experience.
Insurer: Trupanion Canada
By:
Quick response was truly appreciated as the total cost was high for our available income.
Quick response was truly appreciated as the total cost was high for our available income. Hopefully I filled out the proper direct deposit form so that we receive the refund quicker and the vet is willing to wait for payment from you. Overall very good.
Insurer: Trupanion Canada
By:
Simple process.
Simple process. Claim submitted by vet clinic. Notification from Trupanion came quickly as did payment.
Insurer: Trupanion Canada
By:
The claim is always processed expediently.
The claim is always processed expediently.
Insurer: Trupanion Canada
By:
The claim process was easy and quick.
The claim process was easy and quick.
Insurer: Trupanion Canada
By:
Good job
the explanation of the policy and how it works by the person at Trupanion was very clear and helpful
Insurer: Trupanion Canada
By:
Piece of mind for the four legged family.
Very easy to navigate to enroll for pet insurance online.
Insurer: Trupanion Canada
By:
We always receive prompt and excellent service from Trupanion.
We always receive prompt and excellent service from Trupanion. We have been a member for many years for both our dogs.
Insurer: Trupanion Canada
By: