154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,400 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,342 reviews

4.9
Healthy Paws

10,808 reviews

4.9
Fetch

27,507 reviews

4.9
Pets Best

14,177 reviews

4.9
Trupanion

63,026 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified March 09, 2022

They processed my claims quickly

They processed my claims quickly. My dog had 2 knee surgeries six weeks apart. They paid for the claim and even reached out to see how my dog was doing afterwards. I highly recommend Healthy Paws! They have been a great insurance company.

Insurer: Healthy Paws

By: Sonya M

Verified March 09, 2022

Great payout experience

They processed my claims quickly. My dog had 2 knee surgeries six weeks apart. They paid for the claim and even reached out to see how my dog was doing afterwards. I highly recommend Healthy Paws! They have been a great insurance company.

Insurer: Healthy Paws

By: Sonya

Useful
Verified March 09, 2022

It’s an efficient, comprehensive, blessing!

So easy.

Insurer: ASPCA

By: Trudi

Useful
Verified March 09, 2022

Life Saver

With mini Aussies but especially my oldest Mowgli—he’s the highest drive and can get himself into some pretty hairy situations.. having this pet insurance has been an absolute life saver!! Literally and figuratively!

Insurer: ASPCA

By: Leslie

Useful
March 09, 2022

Friendly staff and very knowledgeable

Friendly staff and very knowledgeable

Insurer: Trupanion Canada

By: Rob and Nathalie

March 09, 2022

Incredible Resource

Trupanion has been an incredible partner and lifesaving resource for my dog. We have utilized our plan more than we or they could have envisioned and they have always followed through with integrity, clear replies to questions, and timely reimbursements for covered costs. I would never go without pet insurance again and can't imagine a better experience than I've had with Trupanion.

Insurer: Trupanion

By: Jonathan

March 09, 2022

Don’t fall for the manipulative marketing!

Pumpkin Pet Insurance is nothing but a logo and a website. I insured two cats at a very high premium price ($176/month). I drank their marketing Kool-aid instead of going with a proven company. So that's my fault. I submitted claims at the beginning of November for one cat. I received nothing except the same auto-generated email for WEEKS. When I called over a month later, the customer service rep investigated and told me that my claims were being sent for "audit" on December 16th. I was told that the audit process would take between 30-45 days. Called again in January: "we're waiting on medical records" (which had already been emailed in November.) Because I had to provide medical records from birth for a 13-yr old pet, I reached out to my pet's previous vet and uploaded 65 pages of medical records. Then I was reprimanded by a customer service supervisor for doing so: "we reach out to the vets." Just a delaying tactic. Called again in February: "we have to review these records." It's March. 99% of the claims were denied because vomiting and constipation are "pre-existing." (What cat doesn't vomit? Those are symptoms, not a disease.) But should it BECOME a disease, like lymphoma - even 10 years from now - and even after their supposed 180-day "recovery" time, they won't cover it. I wasted $90 in premiums EACH MONTH waiting for the claims to be denied- and THEY COUNT ON THAT. They do have someone monitoring their social media who will respond to this and to them I say, "your customer service is DREADFUL. If you are delaying claims FOR FOUR MONTHS (in my case) and they are going to "review," YOUR CUSTOMER IS ENTITLED TO KNOW THAT. In a timely manner. And not by dragging it out of you." Pet owners: use another company.

Insurer: Pumpkin

By: Janet Lamar

Verified March 09, 2022

Trupanion pays our claims almost instantly!

We have all 3 of our dogs insured with Trupanion, at very little monthly cost. We are always amazed at how quickly their claims are paid. We frequently comment that insurance companies for humans could learn a lot from Trupanion!,

Insurer: Trupanion

By: Eleanor

Useful
Verified March 09, 2022

Who's job is it?

Odd that an insurance company doesn't contact the Veterinary office when they have health questions in order to pay a claim.. instead they drop it in your lap to get the answers so the claim can be denied or paid.. I'm doing lots of leg work to get our claim paid.. let's hope it does..

Insurer: ManyPets

By: Shelly Duncan Field

Verified March 09, 2022

The agent was knowledgeable and caring…

The agent was knowledgeable and caring and the prices were much better than our current pet insurance.

Insurer: ManyPets

By: Maria G.

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