154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,400 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,342 reviews

4.9
Healthy Paws

10,808 reviews

4.9
Fetch

27,507 reviews

4.9
Pets Best

14,177 reviews

4.9
Trupanion

63,026 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 10, 2022

Appeal Review

Our appeal was resolved quickly and professionally.

Insurer: Embrace

By: Linda

Useful
March 10, 2022

Aggravating stuff

I was denied a valid claim because I had prepaid for shots for my dog, for a medication that can only be injected by a vet. I had to make calls, chat, etc, to get the message across, and I am still waiting for approval. I am happy in general but this fact about looking at the slightest detail to deny a claim and not pay it is really aggravating. And the would not call you and ask, like in this case when it was obvious the dog was getting the shots at a vet's

Insurer: Pets Best

By: Marcela

March 10, 2022

Great System - Simple and Quick to Use

Your on-line submission system is great -- simple and straight-forward to use in quickly submitting invoice claims.

Insurer: Embrace

By: Ronald

Verified March 10, 2022

Very smooth process

Very smooth process. Affordable for first time pet owners.

Insurer: ManyPets

By: Jazz N.

Verified March 10, 2022

Paid for emergency spinal surgery

I have been so impressed by how Healthy Paws has come through for us over the years but especially recently. My 3 1/2 year-old dog Jack has had a couple of minor incidents over the years and they were always quick to process his claims and send a check in the mail, but they recently came through for us in a major way when he was suddenly diagnosed with Intervertebral Disc Disease and had to have major emergency spinal surgery and a hospital stay with a dog neurologist. Others discouraged me from going to a specialist because of the high cost of the diagnostic MRI and surgery but my dog was in incredible pain and suddenly lost control of his back legs and clearly needed emergency care. The total bill came out to be about $14,500 and Healthy Paws covered just shy of $11,000, so I only ended up paying about $3,500 myself. Jack is now happily recovering really well and expected to be able to run and play like he used to. The plan has already more than paid for itself, and the health and comfort of my most cherished companion is priceless. I was also touched that they wrote me a kind note after processing my claim to see how Jack was doing. So happy!

Insurer: Healthy Paws

By: Rochelle Ford

Verified March 10, 2022

Trupanion has been wonderful to work with.

Trupanion has been wonderful to work with. Everyone was so kind and helpful. Unfortunately, our dog passed, but we will be using Trupanion in the future. We have already referred people as well and highly recommend.

Insurer: Trupanion

By:

Useful
Verified March 10, 2022

Trupanion is always excellent and very speedy with claims payment

Trupanion is always excellent and very speedy with claims payment

Insurer: Trupanion

By:

Useful
Verified March 10, 2022

Trupanion is always very prompt and the claims process is super easy!

Trupanion is always very prompt and the claims process is super easy! I would, and have, recommended Trupanion to many fellow pet owners.

Insurer: Trupanion

By:

Useful
Verified March 10, 2022

Very helpful quick efficient and addressed the purpose of my call and redressed the issue.

Very helpful, quick, efficient, and addressed the purpose of my call and redressed the issue.

Insurer: Trupanion

By:

Useful
Verified March 10, 2022

Were professional courteous and helpful.

Were professional, courteous, and helpful.

Insurer: Trupanion

By:

Useful

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