Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,094 total


October 16, 2020

Pleasantly surprised

I submitted my claim expecting to get reimbursed for medication, but I was pleasantly surprised to also get reimbursed for other parts of the vet visit. Thank you for making my pet's care more affordable.

Insurer: Trupanion

By: Michelle

Useful
October 16, 2020

Because you are always prompt and efficient.

Because you are always prompt and efficient. Also because I'm grateful to have the coverage.

Insurer: Trupanion Canada

By: Jacquelyn

Useful
October 16, 2020

Beth was great!

Beth was great! The actuarial team on the other hand needs to support folks like Beth with better rationales for increases of 23% on policies, especially when you compare estimates pulled from the site.

Insurer: Trupanion Canada

By: CODY

Useful
October 16, 2020

Madl's journey back to health

My shetland sheepdog Madl was doing great until her 12th birthday. After troubling symptoms and much testing (including an ultrasound), Madl was diagnosed with mucoceles gallbladder and autoimmune disease. Madl is a fighter and neither Madl nor her family were prepared to give up although she was in very poor condition by Christmas 2019. With emergency care to stabilize her, a special diet, supportive prescription medications and lots of care from her vets and her loving family, she is doing well today. She is likely to be on medications and a special diet for the remainder of her life. But a year later, she is back to her bossy-boots personality. Trupanion's coverage of much of her medical care and the ease of making claims has taken away one stressor from our determination to give Madl every chance to enjoy her final years. I have never wanted to make a decision regarding a beloved pet based solely on finances. I would highly recommend Trupanion to anyone looking for insurance to cover their furry family member. It's worth every penny!

Insurer: Trupanion Canada

By: Bette

Useful
October 16, 2020

Not an advocate for pet insurance now.

It isn’t that Trupanion was difficult to deal with but when we look at the cost of insurance versus what the payout is when a claim is made it doesn’t make financial sense to invest monthly and only get a fraction back. Better to save the money in my own account and use it when needed

Insurer: Trupanion Canada

By: Justin

Useful
October 16, 2020

reliable as my 4 legged best friend

Simple and quick and the savings was a real blessing. Thanks

Insurer: Trupanion

By: Stan

Useful
October 16, 2020

Because they are changing the policy once my policy is up And making the price higher.

Because they are changing the policy once my policy is up, And making the price higher.not good especially times like these!!

Insurer: Trupanion

By: Nicole

Useful
October 16, 2020

Cheryl was very helpful.

Cheryl was very helpful. Also, I did my homework before signing up with Trupanion in the firstplace.

Insurer: Trupanion

By: Thomas

Useful
October 16, 2020

Consistently friendly informative and helpful staff.

Consistently friendly, informative and helpful staff. Excellent coverage options and no hassle reimbursement.

Insurer: Trupanion

By: Greg

Useful
October 16, 2020

It's a relief knowing that I have this to help cover a new chronic illness.

It's a relief knowing that I have this to help cover a new chronic illness.

Insurer: Trupanion

By: Joanne

Useful

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