Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

22,144 total


Verified July 26, 2021

Because it seems you always find away not to cover the vets visit.

Because it seems you always find away not to cover the vets visit. We spend more in monthly fees than you get back in what Trupanion picks and chooses to be covered.

Insurer: Trupanion

By:

Useful
Verified July 26, 2021

Good experience.

I have not had experience as of yet. The representative was extremely knowledgeable. Just wish $$$ was less for regular check ups. Also I think the activation fee should have been waived since I was already enrolled in a 3 month trial.

Insurer: Trupanion

By:

Useful
Verified July 26, 2021

Waste of Money

Nothing I submit is covered and I will probably try to cancel for the 3rd time. My deductible is so high now I'll be paying for everything myself anyway so what do I need your coverage for

Insurer: Trupanion

By:

Useful
Verified July 26, 2021

I have no idea what your services will be.

I have no idea what your services will be. Will you pay on time ? I'll be paying a lot with no way to know how good your company is.

Insurer: Trupanion Canada

By:

Useful
Verified July 26, 2021

Highly recommend Trupanion

It was really easy to navigate their site and enrollment was also so fast and easy. But most of all, their information was thorough and easy to understand and we were really drawn to Trupanion over other insurance companies we were looking at because of the simplicity and consistency of their plan, the ease of customizing our payment vs. deductible, their full 90% coverage, no payout limits, and their direct billing, many of these stood out to us and were leading factors in enrolling with Trupanion over any of our other options.

Insurer: Trupanion Canada

By:

Useful
Verified July 26, 2021

The coverage is great the monthly fee is reasonable and everyone i spoke with was friendly and professional especially Jessica Derting

The coverage is great, the monthly fee is reasonable and everyone i spoke with was friendly and professional especially Jessica Derting

Insurer: Trupanion Canada

By:

Useful
Verified July 26, 2021

Trupanion has great coverage and rates, but room for improvement

Trupanion has great rates and coverage. But, physiotherapy costs more per month (most other companies have it included automatically). Also, you can only decrease your deductible within the first month - would be nice to be able to adjust the monthly cost up/down throughout the life of the plan.

Insurer: Trupanion Canada

By:

Useful
July 25, 2021

Review would be rated lower if possible

This company started out being just "ok". They were kinda stand-upish but now I think they’ve just clumped with other businesses as money hungry leeches that prey on the needs of the community. We pay the price to receive less than service and no to minimal payout. They have every excuse in the world as to why they either can’t pay you soon enough, or at all for that matter. Your much BETTER OFF saving those dollars as if you were paying insurance. At least it would help you to avoid needing reimbursement that you WILL NOT receive. Theyll say your pets issues are already present so they won’t pay, even with proof. They will take MONTHS to reply for your claim. Yes we all know COVID is here. That doesn’t negate the fact that you have a business to run. Is COVID not n issue when you take our funds so swiftly monthly? Is it not an issue when you send notices for late payments in a matters of days? They have a team for every little Avenue until it comes to paying you. Not only that, the coverage used to actually cover things. Now it’s simply car insurance. Keep it until you need it no hope that never happens because the deductible are so trash that you may as well just pay out of pocket and be pleased with that. I pay thousands a year to receive a under 400 hundred back on $3k plus claims… you do the math lol. SAVE YOUR MONEY AND BECOME YOUR OWN LENDE4. These people will rob you blind. And never reply…unless they feel attacked lol that how you know a company is bad, they only reply to try and save their good name but not when it counts as far as service. I’m starting to think there’s only a team of 10 running the show.

Insurer: Pets Best

By: Bo

Useful
Verified July 25, 2021

Excellent claims experience

Very easy to submit. Very quick turn around time. Would definitely recommend.

Insurer: Trupanion

By:

Useful
Verified July 25, 2021

Hands down, the BEST out there!

As always, seamless and super fast service! Thank you so much ??

Insurer: Trupanion Canada

By:

Useful

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