Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,517 total


June 28, 2018

Fast turn around of claim

I am along time user of Nationwide/VPI pet insurance, probably close to 20 years. The insurance coverage has gotten better over the years, and the turn around of claims is much faster. I highly recommend Nationwide pet insurance. One note though, as the policy holder, you have to be diligent in sending in your claims for reimbursement. You can’t recoup your premium payments, if you don’t submit your expenses.

Insurer: Nationwide

By: Robert

Useful
June 28, 2018

Very pleased with insurance. Only issue is trouble with receiving payment (web issues), but rep on phone helped

Just love our doggy’s insurance. Very pleased that vet office can send bill and everything’s taken care of. Makes it super easy to provide good health care for our family pet. I have experienced some difficulty with receiving the payment (I don’t have a computer), but the phone representative was soo helpful and patient — he explained everything, including how to avoid the issue in the future. Terrific insurance!

Insurer: Nationwide

By: Catherine

Useful
June 28, 2018

You denied my claims

My claim was denied even though my dog Chis has a hereditary problem and you claim hereditary conditions are covered. Chis has hereditary bad knees/hips. I had to get my Lailie's back knees fixed because her toes turned in and she was constantly falling. Yet you denied my claim saying it was pre-existing condition. Well yeah it was hereditary, which you say you cover. So basically you lied about what you cover and I did the upgraded insurance coverage. I won't be renewing next year because quite frankly you suck and I'm very disappointed and will be letting the HR department at my company know you lie about your coverage.

Insurer: Nationwide

By: Deborah

Useful
June 28, 2018

Recovered from Rattlesnake Bite

Was very thankful that Trystan has a rattlesnake vaccine, we believe it actually saved his life. It was a tough week and there were days we thought he wasn’t going to make it. He’s doing well now and back to his normal. Having to worry less about the expenses made having the pet insurance well worth it.

Insurer: Nationwide

By: Bonita

Useful
June 28, 2018

Boo Loves Nationwide

We love Nationwide. I have recommended Nationwide to everyone I know. Our Shih Tzu, Boo is covered, and our beloved golden, Fred, was also covered up until his death in May of last year. In fact, when Fred was diagnosed with cancer, we relied on our Nationwide coverage to help with his diagnosis(s) and emergency vet visits. Boo is our number one priority, and vet care is expensive. Because we have Nationwide insurance, Boo will always be up-to-date on his exams, shots, etc. In fact, Boo's vet said he was in "remarkable" shape for his age! We will always have Nationwide coverage to make sure Boo is well-cared for!

Insurer: Nationwide

By: Katie

Useful
June 28, 2018

Protecting the Dogs We Love

Having a Nationwide coverage for our previous dogs has been one of the smartest things we have ever done.

Insurer: Nationwide

By: Charlene

Useful
June 28, 2018

Service is good

Overall happy. Had hoped more would be covered on the wellness rider though.

Insurer: Nationwide

By: Terrie

Useful
June 28, 2018

Great insurance to have!

My cat has a recurring illness but having pet insurance makes treatment affordable and gives me peace of mind.

Insurer: Pets Best

By: Kendra

Useful
June 28, 2018

Quincy is getting relief.

Quincy has been tested for allergies and he is allergic to 17 things. Finding chicken, turkey, eggs and rice as the most outstanding, his diet has been completely changed to beef, lamb and pork. He is still itching but my vet recommends a shot called Cytopoint, to try to calm him without steroids. I am so happy I obtained the pet insurance, as I had no idea he would have allergies. I'm sure we will get them under control and having the insurance will give him the best of care.

Insurer: Nationwide

By: Loretta

Useful
June 28, 2018

Easy to use the insurance

This is the first year that I subscribe to pet insurance for my dog. I was a little leery about ease-of-use and coverage, but so far so good! I am pleasantly surprised how easy it is to do.

Insurer: Nationwide

By: Brenda

Useful

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