Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,544 total


Verified January 17, 2018

Very helpful, claims processed very quickly and very generously - no gotchas!

Our previous dog had had liver failure at the end of his life and it cost a fortune. I wanted pet insurance. Our puppy turned out to have allergies that caused her ears to have yeast infections. I didn't realise that her insurance would cover her allergy medication and ear infections; I inadvertently discovered that these were covered. Trupanion honoured and reimbursed about $1200 in vet bills (about 25) that went back 3 or 4 years. Never complained or made a fuss. Just processed the claims in a few days and credited my bank account. I was thrilled and impressed. Always easy to talk to and very clear and straight forward.

Insurer: Trupanion

By: Monica

Useful
January 17, 2018

Peace of Mind

I have insured 2 beagles with Embrace insurance and have never encountered any problems with submitted claims. Having this insurance gives me peace of mind that I will be able to afford treatment that is needed. I have found the process from submitting claim to payment very efficient!

Insurer: Embrace

By: Janet

Useful
January 17, 2018

ASPCA and my little dog, Clay

A friend recommended ASPCA insurance after her dog was diagnosed with cancer. I finally signed up for insurance after we suspected our dogs got into rat poison. We spent over $1000 at UC Davis. After that day, I promised myself I would never be without animal insurance for as long as I had a pet. Fast forward to October of last year, we observed that my dog wasn't feeling good. Just as luck would have it, his symptoms became more pronounced after hours. We took him to the emergency vet and learned that he was diabetic. He had to stay overnight for aggressive treatments and observation. That visit cost me $1,1820. Believe it or not, I had forgotten that my dog even had insurance. A month later, I remembered that my dog has insurance and I submitted the claim 11-30-2017. ASPCA reimbursed me for the amount of $954.42. The money was in my account on 12/20/17! I cannot thank ASPCA enough! I have been recommending them to everyone that I know that has pets!

Insurer: ASPCA

By: Ashley

Useful
January 17, 2018

Great Coverage & Really Simple Claims Process

Before I got my 8 week old Great Dane puppy, a friend with a Great Dane suggested I get pet insurance, and full coverage for at least the first year. I'm so glad I did, because at five months old, she was diagnosed with four major heart problems requiring A LOT of medications and frequent visits to her regular vet and a veterinary cardiologist. I chose ASPCA after comparing it with a few other top brands. ASPCA seemed to provide the most in-depth coverage for the rates. In six months, ASPCA insurance has paid out thousands of dollars to cover expensive procedures and medications. The online/app claims process is super easy, and the one time I did have a question, the phone support was great.

Insurer: ASPCA

By: Erin

Useful
January 17, 2018

Impressed with efficiency

I have been so impressed with the efficiency, the warmth and the care that all of your staff exhibit. One of our dogs requires expensive life long medication that exceeds his monthly premium and yet there has never been any issue with claims. I recommend Trupanion to any pet owner.

Insurer: Trupanion Canada

By: Patricia

Useful
January 17, 2018

Monthly cost

I've been with your company for the last 12 years and even though I'm happy to have the insurance I do find the monthly cost to be high. My rates went up a lot through the years

Insurer: Trupanion Canada

By: Antoinette

Useful
January 17, 2018

Best insurance!

Trupanion is the best insurance company of any kind, bar none!

Insurer: Trupanion

By: Carolyn

Useful
January 17, 2018

Satisfied

Very satisfied with everything

Insurer: Trupanion

By: Andrea

Useful
January 17, 2018

premium

It took quite awhile to get the premium to stay where it is

Insurer: Trupanion

By: Lana

Useful
January 17, 2018

I'm a big fan of Trupanion.

I'm a big fan of Trupanion. Previously gave you guys 10/10 and Recommended to everyone I know and work with! Just saw you raised my rates. I am now shopping with your competition. Too bad you guys Have been OUTSTANDING up till now!! My $60 a month was not enough? Had to make it 80+?

Insurer: Trupanion

By: Tyler

Useful

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