Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,009 total
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Fast service and excellent customer service
I have a $200 deductible policy. I submitted my claim on their web site, easy, fast, only requires a copy of the paid invoice from the vet. Within 7 days the cost, minus the deductible, was automatically deposited to my bank account. This company has great customer service, reasonably priced policies with a good choice of different policy offers. Payment of the claim was made quickly and efficiently. Their policies are well spelled out as to what is covered and what is not depending on your choice and depending on preexisting conditions. I have had two previous companies for my three dogs and one cat. . Pets Best is faster with reimbursement and has better customer service, better policy options.
Insurer: Pets Best
By: David
Hands down the best pet insurance on the market.
I looked at many pet plans before selecting Embrace. I have had it a little over a year and am more than pleased. The price is very reasonable, claims are completed promptly and I have the peace of mind that my Molly has financial help if she ever needs it. The wellness portion is a wonderful addition to the policy and makes her every day care more affordable. I don't normally write reviews but decided to this time just to let people who are shopping for a plan that this is definitely one to consider.
Insurer: Embrace
By: Beverly
No hassle,
No hassle, process is easy and claims are paid quickly. Not a fan of how much my monthly premium has gone up in 5 years but the price you pay I guess!
Insurer: Trupanion
By: David
It makes getting proper medical attention for my four legged babys so much easier
It makes getting proper medical attention for my four legged babys so much easier knowing I dont have to worry that I cant afford the care they need to give them a life where they have a have a great quality of life.
Insurer: Trupanion Canada
By: Melissa
Very happy
I am very happy with Trupanion although I do not feel it is very fair how every time after a fairly expensive claim my rates go up.
Insurer: Trupanion Canada
By: Bonnie
Best pet insurance for the money !
This is the best coverage comparing it to other pet insurance rates.
Insurer: Embrace
By: Donda
Highly satisfied customer
Our golden doodle is now 2 .5 years old. She has had Pets Best since the day we got her, which is approx. 3 months of age. Never being a dog owner combined with her being a mixed breed made me a bit concerned about potential health issues - I just did not know what to expect. Our dog has had numerous health issues resulting in not only a torturous experience for our dog, but also became a financial burden. Getting pets best was probably the best (no pun intended) choice we made. The customer service is exceptional - any person you speak to is just so willing to help. They are all well versed and knowledgeable. Most important part - they follow thru with what they say. Over this past year, I have referred many friends and family to Pets Best. They are truly the BEST!!
Insurer: Pets Best
By: Jennie
Stand by word
I love that you stick to your client's policy, and seamlessly provide "approval" with proper documentation, and no stress to your clients. This is very important to me. When our pets are in need of attention, its nice to know that we can count on our insurance to do their part. Thank you!
Insurer: Trupanion
By: Jill
I must adThey are always extremely helpful
I must admit this has more to do with the people when I call with questions They are always extremely helpful and the fact that they can understand and speak English it makes the whole conversation flow that much easier. As far as the insurance. I hate that it is 3x what it was when we first got it. Especially when we were promised it would not increase. My health care doesnt increase as much as this does. But overall happy to have the insurance and that you pay the claims in a very timely manner. Most helpful.
Insurer: Trupanion
By: Rick
Absolutely a phenomenal experience from start to finish.
Absolutely a phenomenal experience from start to finish. We had to put King down due to complications. Friendly and caring people that aren’t pushy and make you feel that they know the pain that you are going through. I just took out a new policy for our new puppy. I would never have another pet without protecting them with Trupanion.
Insurer: Trupanion
By: Brian