Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,503 total


September 20, 2019

Need to work with vets directly

I love having the insurance but sometimes the cost doesn’t cover everything that matches with the doctors visit and I don’t like having to file a claim I feel like it should get to a point where the vets make the claims or bill the insurance directly

Insurer: Nationwide

By: Desiree

Useful
September 20, 2019

Emma just had her annual physical and is doing very well.

I am so appreciative of this insurance. We spent a lot of money on our last pet at the end of her life so I am very glad I have this insurance for Emma. It is kind of expensive but so far has been well worth the cost.

Insurer: Nationwide

By: Diane

Useful
September 20, 2019

Fast, easy and efficient

I have ASPCA for my 3 dogs for several years already ; I selected the premium myself the first time and then a customer services Rep helped me to select a better plan. Since then, everything have been so easy; the Reps are always helpful, caring and informative I do have the App which make to submit the claims a breeze . Am so satisfied w ASPCA that I recommend it to all my friends with furry children

Insurer: ASPCA

By: Cecibel

Useful
September 20, 2019

Great knowing my cat is covered in an emergency

My cat was so sick, urinating blood and in pain with a UTI. It was Labor Day, all the vets were closed and I didn’t know how to help her. She was crying, constantly urinating and bleeding. I called the emergency vet and they told me to come in. They warned me about the cost of emergency service but I had to help my cat, so we went. The doctors needed to do xrays and ultrasounds to figure out what was wrong. I knew if would be expensive but I had peace of mind knowing I had insurance to cover some of it. At the end, we received antibiotics and a huge bill. My cat finished her course of antibiotics and is feeling better. Nationwide took care of us, with only $50 out of pocket. I feel so much better knowing we are covered in case of any emergency.

Insurer: Nationwide

By: Lari

Useful
September 20, 2019

aT FIRST i LOKED THE INSURANCE , BUT i WASNT TOLD IT GOES UP EVERY YEAR,BY ALOT.

The claim was fine it was check up a yearly visit. However I am disappointed in the nationwide credit card that I took out. It was sold to merrick. Now they took the vet benefit away. it was 6 months no interest. That was a great benefit for paying the insurance and claims

Insurer: Nationwide

By: Karen

Useful
September 20, 2019

Great Overall

We were relieved to have pet insurance for both our cats as they were aging. Overall the cost, service, and refund process is worth it and easy to navigate. My only qualm would be that when receiving refunds for claims, it would be much easier to have a receipt that breaks down the reimbursement so there is more transparency on what is actually being covered.

Insurer: ASPCA

By: Jill

Useful
September 20, 2019

try it you will like it

except for the fact that monthly premiums have almost doubled have really enjoyed the service provided for my pets

Insurer: Nationwide

By: Darlene

Useful
September 20, 2019

It's worth the money

Though it's expensive (I can't lie), it's worth the money because I have peace of mind that I will always have help covering the medical bills. I don't ever stop and think, can we do this financially? My babies are my life and they are worth everything to me. So the insurance comes in handy.

Insurer: Nationwide

By: Jeannette

Useful
September 20, 2019

Very user friendly

ASPCA Pet Insurance has been very important in the care of our three dogs at various ages and stages of life. Customer service is excellent and the online submission of claims works seamlessly. It is something you hope not to use, but we have made frequent use and have felt like it has been a very good value. Most recently, our 1 1/2 year old had a major hospitalization (which fortunately resolved itself without surgery) and our claim was handled promptly and reasonably.

Insurer: ASPCA

By: Jeff

Useful
Verified September 20, 2019

Huge rate inflation rip-off

While we were assured when we insured Max 13 year's ago that the rates would only increase with inflation, not the age of our dog, that was a palpable lie. During the 13 year's of his life, total inflation in Canada was about 25%. TRUPANION'S RATE INCREASED ABOUT 475%. Our total premium cost for 13 years of coverage was more than $15,000 but we were hooked. RUN -- there are far better companies out there.

Insurer: Trupanion Canada

By: George

Useful

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