Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,671 total
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Super grateful for Pets Best!
Super grateful for Pets Best! My pup has been healthy her whole life and I've contemplated cancelling several times but they always gave me an option to reduce my monthly payments instead of cancel. My pup was a victim to an act of violence and had to have expensive tests done. I'm glad I had pet insurance to help with the vet bills. Pets Best was very helpful with the claims process and it was easy to upload all the documents to the website.
Insurer: Pets Best
By: Kelsey
Valuable policy
It is a valuable policy to have and covers medical expenses very well
Insurer: Pets Best
By: Marcia
Never had issues
My 14 year old basset hound, Thelma Lou was referred to The University of Georgia Vet Teaching Hospital because our vet didn't have the equipment necessary for an accurate diagnosis. Pet's Best paid the entire bill at UGA minus the coinsurance. There were no surprises, no questions asked and the process was quick. This isn't my first claim this year as Thelma Lou has been recently diagnosed with Cushing's Disease but all claims have been paid according to the terms of my insurance policy. The policy has been in place about a year and a half and I have never had any issues with them not paying.
Insurer: Pets Best
By: Rhonda
The exam fees aren't covered; this is a bit disappointing
The exam fees and other miscellaneous expenses that aren't covered this is a bit disappointing and seems unreasonable.
Insurer: Trupanion
By: Helene
You guys are lifesavers!
I am so happy with the new online claim submission process! You guys are lifesavers!
Insurer: Trupanion
By: Danae
My claim only took 1 day!
My claim only took 1 day!! When I called I was treated respectfully thoroughly! I love love love this pet insurance it's been worth every penny!
Insurer: Trupanion
By: Shauna
So far so good.
So far, so good. Vet recommended. Premium reasonable.
Insurer: Trupanion
By: DOUG
You seem to provide the best coverage
You seem to provide the best coverage for our beloved pets at a reasonable price.
Insurer: Trupanion
By: Diane
Average
VPI is average in my view as a pet insurance company. The pros is that they cover wellness visit up to a certain point but the con there too is not everything is really covered either. I’ve had nibbles on VPI/ Nationwide since she was a puppy and I would have thought that over time that more would come come being a long time customer but each year as your pet gets older the deductible is higher and I see that they cover less. The one time nibbles was near death from eating bone that impacted her intensine when she was 4 years old - nationwide only cover half the cost of the surgery and everything from hospital stay /icu and meds were not covered. The point of insurance to help pets who are the owners children get protection and care in an insurance policy. From this surgery and hospital stay I was out of pocket $10,000 because only surgery was covered by a little less than half the amount I had to pay for. My husband and I are planning to switch because she isn’t getting better as she gets older and we need to be able to care for her with work with an insurance company that will help more then less.
Insurer: Nationwide
By: Lily
Very happy with policy.
Filing claim for Red's annual physical was so easy to do. Very satisfied with what policy has to offer. Don't have to. Worry about Red's health care. Thank you
Insurer: Nationwide
By: Cheryl