Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,544 total


September 24, 2019

Trupanion best investment in your dog!

Trupanion has been one of the best investments we ever made in our dog or otherwise. We signed up our now ten year old Shiba Inu Yaki when he was a few months old. We were lucky that he has been so healthy that we rarely ever had to use Trupanion.

Insurer: Trupanion

By: Janice

Useful
September 24, 2019

Trupanion was there when we needed them

We had several claim free years and were finding it difficult to justify the monthly premiums at times. Then both of our dogs required joint surgery. We are grateful to Trupanion for the stress-free claims and estimate approvals process and for easing our worries

Insurer: Trupanion Canada

By: Jackie

Useful
September 24, 2019

Thank you for my Jess.

I adopted Jess 3.5 years ago. Since I've adopted her , Jess has had a total of 5 surgeries, 4 of them requiring intensive care, a regional mastectomy on the left side and full chain mastectomy on the right for mammary cancer. She is currently free of cancer and I'm so thankful for Trupanion

Insurer: Trupanion Canada

By: Marie-Claire

Useful
September 23, 2019

Poor Claim processing

We have had Trupanion for three and a half years for our two french bulldogs - Wally (3) & Maizey (1). Our first experience with Trupanion when Wally was one years old was very simple & payment was speedy! Fast forward two years, and our experience with our just 1 year old French Bulldog Maizey was completely opposite! Wally's claim was processed & paid within 10 days! Maizey had the same surgery Wally had; neuter/spay, nares widening, & palate trim. We are a few weeks out from surgery and I was told by the customer service representative that they are currently working on claims dated August 15th, and that I should expect to see our claim processed in the next two months. The following day I looked on our Trupanion website & learned that our policy rate would be increased this year. Over a span of 3 years our policy has gone from $107 a month ($200 deductible) for just Wally to $128, & in the 1 year Maizey has been covered her policy went from $147 (same deductible) to $171. So Trupanion charges way more & their customer services has declined drastically. Looking for a better insurance plan!!!

Insurer: Trupanion

By: Michelle

Useful
September 23, 2019

Excellence in action

There is not a whole lot I can add to the fact that I think all of your actions and communications are excellent. Although I did not like the 30% hike in premiums, I still appreciate all you do to help your customers. Just a great company and plan!

Insurer: Nationwide

By: William

Useful
September 23, 2019

Must-have Pet Insurance

If you love your pet, you need to have pet insurance so that you can provide your furry companion with the best healthcare if the need arises. Emergencies are extremely costly and could set you back tens of thousands of dollars, having the assurance that our dog is insured by Healthy Paws has been a huge relief for us.

Insurer: Healthy Paws

By: Olga

Useful
September 23, 2019

Great insurance but my premium has almost doubled in price for next year.

The insurance is wonderful, but my policy Premium has almost doubled in price for next year. They rate the price yearly and that rate doesn’t change until next year. I’ll keep the insurance until I find something comparable with a more reasonable rate.

Insurer: Nationwide

By: Chris

Useful
September 23, 2019

Terrific Company

I have had Nationwide Pet Insurance for many years. Never had single problem or complaint with them. In my opinion they are truly a necessary part of Lucy’s health and welfare and at an affordable rate.

Insurer: Nationwide

By: Joanna

Useful
September 23, 2019

Premiums doubled in one year

Great insurance, but the rate increase was so shocking. When I started the premium was about $38/month, then went up to about $50/month, then $60/month, then $74/month, and then jumped up to $130/month. I can’t leave this company, which is actually a good company with great benefits, but doubling the rates is not right. I used to recommend nationwide all the time, now I can’t.

Insurer: Nationwide

By: Beth

Useful
September 23, 2019

Amazing service!

Very satisfied. My bulldog gets sick from time to time and I can rest assured that he will get the best care. Thanks for making this possible!

Insurer: Nationwide

By: Carol

Useful

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