Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,389 total


Verified October 10, 2019

Very responsive

I was referred to Trupanion by my veterinarian who insured his pets with them. They are extremely quick once a claim is filed and coverage is good. My only complaint would be that the rate went up over 30% after the first year. Customer service explained that it was not due to age or claims, but because of current cost pricing of all vets in my area. They have to justify increases through the insurance commission for approval like all insurance companies. Yes, I would recommend this company.

Insurer: Trupanion

By: Mellaurie

Useful
October 10, 2019

Little Callie

I'm glad I had the insurance. I just had forgotten about the deductible it was a high bill for Callie

Insurer: Trupanion

By: Debbie

Useful
October 10, 2019

Lucky's Helper

You guys are awesome. The coverage is very fair and the response time is amazing.

Insurer: Trupanion

By: Michael

Useful
October 10, 2019

First class experience

Taking care of Jamie with Laryngeal paralysis and surgery was made worry free financially with insurance , all my dogs are insured and I tell everyone to insure their member of the family with Trupanion

Insurer: Trupanion Canada

By: Geraldine

Useful
October 10, 2019

Very clear

Purchasing Pets Best insurance for Olivia was the right decision. I appreciate the coverage for her and the peace of mind it provides. The price is reasonable, the processes are very simple to submit claims and all the information is very clearly provided.

Insurer: Pets Best

By: Elizabeth

Useful
October 09, 2019

The payment for his claim was amazingly fast!

I was a customer previously with my four dogs when the claims payment structure was much different. It got to the point where the amount that was being paid on a claim (sometimes less than 50%) plus the premiums negated my ability to keep up with the insurance. When I got my two new rescue puppies (Freddie Mercury and Elton John), I definitely knew I wanted to insure them, but didn't even think about going with Nationwide as I had assumed the payment structure was the same. I actually signed up with another plan through my veterinarian, and I decided to check out Nationwide to see if the premiums were comparable. I was quite surprised to find that, finally, after the deductible was met, I would truly be reimbursed 90% of the cost, no matter how much it was. I dropped the other plan and jumped onboard again with Nationwide. Thank you for making that change! I recently was declared completely and permanently disabled and am no longer able to work, so my income has been drastically reduced. But I will always find a way to take care of my "kids" (besides the four dogs, I also have seven kitties!). The premiums are certainly expensive (for me, anyway), but at least I know I can always provide the best care for the two young ones and don't have to worry as much financially. Thanks again!

Insurer: Nationwide

By: Janice

Useful
October 09, 2019

Very fair and very fast payment once claims were submitted!

Very fair and very fast payment. Had a check in my hand within 2 weeks after claim filed. Thank goodness for Nationwide Pet Insurance. We were looking at a cost of $6000 for Ozzy's TPLO surgery so the insurance helped a lot.

Insurer: Nationwide

By: Phyllis

Useful
October 09, 2019

Thank you for making it so much easier to take care of my dog!

This has been a TOUGH year for us and our girl. The year began with a mast-cell tumor and 2 surgeries to eradicate it. Add several bouts of gastritis, another growth (happily benign) and follow-up ultrasounds to make sure the cancer hasn't spread. I am SO grateful to have insurance through Nationwide to help with the stress. You guys are helpful, kind and efficient. Everyone should have pet-insurance with you guys!

Insurer: Nationwide

By: Liz

Useful
October 09, 2019

Peace of Mind

My kitty had to have surgery and at least I did not have to worry about the cost. I could 100% focus on my kitty and the situation. He is now recovered and is doing great!

Insurer: Nationwide

By: Les

Useful
October 09, 2019

Recommend Nationwide Pet Insurance

As the mother of 4 dachshunds aging from 1 -14 I decided to purchase insurance on the younger ones as I wasn't privy to pet insurance when I got the old man. I have had no issues with payments for care received once my deductible was met. I would highly recommend this insurance. Tareyn

Insurer: Nationwide

By: Tareyn

Useful

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