Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,389 total
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I hate to have to write this review
I have been with Healthy Paws since 2011, they have always been absolutely great and it makes me sick to have to write this. They have covered three of my beloved dogs who have passed, they were always gracious, easy to contact, paid exactly what they said they would, and even sent me sympathy cards personally signed by staff when my first two dogs passed. Their rates have always been affordable, too, until now. My rates for two young dogs, who have never had a claim in the time I've had them, are going up by over $50. When I wrote to them about it they sent back an email that they have clearly been sending to others referring to my dog, "Taco". I have never in my life had a dog named "Taco'. And when my beloved girl passed last December, they didn't bother to send a card. As their rates have skyrocketed, their customer service has bottomed out. It is truly a loss for pet owners and it's shameful. Shame on you, Rob Jackson (their CEO) for allowing this to happen. I'm in the process of switching my dog's insurance to another company.
Insurer: Healthy Paws
By: CLK
I was disappointed at the small amount of coverage for my dogs condition
Considering the amount we have paid over the years, I am disappointed that the actual coverage of his condition was under half of our costs.
Insurer: Nationwide
By: Christine
Easy Peasy!
I've had 3 dogs with policies from other insurance companies, but I've found Pets Best to be the easiest to deal with, fairest in processing claims and very fairly priced!
Insurer: Pets Best
By: Frank
Can’t thank Nationwide Pet enough!
It brings tears to my eyes each time Nationwide helps me with the medical costs for my pets. They are my guardian angels! Words really can’t express my appreciation. We love Nationwide Pet! Thank you so much.
Insurer: Nationwide
By: Gina
Thank you Healthy Paws
After doing lots of research and comparisons with other pet insurance companies we chose Healthy Paws and could not be happier! They are very fair with their cost vs coverage plans. Their claims are simple to file and reimbursement is quick. We were able to adopt a rescue (Golden Retriever from Serbia) and provide him with the care that he needed to now live a healthy, happy life. Without Healthy Paws great coverage my vet bills could have been a burden Thank You Again!
Insurer: Healthy Paws
By: Debra
Best pet insurance for sure
If my family health insurance is just half good like is my dog Nationwide insurance I will be happier than ever
Insurer: Nationwide
By: Veljko
These guys are fantastic!
I have had pet health insurance ever since one of my dogs became very ill with cancer and over the course of one month, had incurred nearly $18,000 in medical bills. I shopped around several companies for policies and talked to a number of people about their experience with other companies before choosing Healthy Paws. Even now, 8 years after first getting coverage, they are still an outstanding company. I could not be happier with the coverage, the price or the service. I think every claim I've submitted has been paid within 2 weeks. That make a big difference in my peace of mind when the bills start to stack up for medical care. I'll be a customer for as long as I have dogs and they're around to provide coverage. I wish human health insurance companies were as customer-focused, transparent, fast and friendly as Healthy Paws!!
Insurer: Healthy Paws
By: Tootie
Easy to use and very responsive.
I started with this company many years ago when it was Veterinary Pet Insurance, and since Nationwide took over they have not missed a beat. The coverage and pricing are similar but the communication and service are better. Thanks!
Insurer: Nationwide
By: Victoria
Excellent coverage for preventative services
This is my first time having insurance in my cat and it had been a good investment.
Insurer: Hartville
By: Michelle
Great pet insurance
I have 3 dogs insured with Pets Best. I was hoping to not need to use the insurance but one of my dogs has started having problems. I have been very pleased with this insurance so far. They have paid 90% after I met my deductible. It has made it easier to deal with my sweet dog's problems.
Insurer: Pets Best
By: Lee