Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,203 total
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Great service and prompt pay outs
So happy with our plan and the help it provided us with emergency vet visits
Insurer: Nationwide
By: Kelly
SAVE YOUR MONEY AND DO NOT PURCHASE THIS INSURANCE!
BEWARE the BILATERAL EXCLUSION!!!! We purchased this policy in June and three months later our 3-year-old border collie developed problems with her left CCL, was in pain and was in need of surgery. We called Pets Best and the agent explained to us that we had not met the 6-month waiting period so that surgery would not be covered. This was not a problem as I was aware of the 6-month waiting period. However, we were not aware that this would exclude coverage on the other CCL down the road!!! It would have been nice for the agent at that time to remind us of this exclusion, but no, that was not the case. I did read the policy but not word-for-word (I mean, who has the time?) and I apparently either missed or did not fully understand the implications of this "bilateral exclusion" clause. These companies bank of the fact that people are busy, there is a high probability they will not read the policy in its entirety and they will either miss or miss understand the implications of these ridiculous exemption clauses. There is no peace of mind with this pet policy. We've paid almost $8,000 in surgeries for our dog this year and Pets Best covered $0, nothing, nada, not a pill, zippo. The annual premium was $735 for 2 young dogs and I wish I would have put that money into an account instead of wasting it on this policy. Learn from my pain and save your time and money. F- Rating!
Insurer: Pets Best
By: Karin
Best company ever. Has helped us with several pets in the past and now with Nike.
We have had a couple of dogs insured with your company. You have been a blessing in the very worst of times and the best. The premium went up this time but Nike who is a German Pinscher is now 10 years old and its understandable. I do hope that the premium doesn't continue to increase every year on out. The staff is fantastic and extremely courteous and helpful. Thank you.
Insurer: Nationwide
By: Daniel
Good job
1st claim turned in and was satisfied with the return amount
Insurer: Nationwide
By: Shelly
Very quick turn around service.
I've had a very busy month with three dogs suffering from a variety of problems all of a sudden. While all of them are doing much better, I am so happy to have had the insurance to help offset the vet bills.
Insurer: Nationwide
By: Patty
So far excellent service
Sophee has definitely improved with her new diet prescribed by the vet. She has not vomited or had diarrhea in over a week. Happy happy happy and a lot less stress. Thanking the vet and this pet insurance which has made it easier for me to cope with my stressful situation.. Thank you thank you. PS I know my dog eat thanks you too
Insurer: Nationwide
By: AMANDA
Chose a new company
Super disappointed with their coverage. I selected the ultimate plan and didn't find out until I filed a claim that it doesn't cover vet visits. I pay $17/month and only got $32.50 toward my deductible on a $150 vet bill. I also can't add appointment coverage until I renew my plan next year. They also don't cover parasites although my cat already had them when I adopted him. Their customer service team won't budge and take a long time to respond, even in live chats.
Insurer: Figo
By: Hayley
Nationwide IS on your side
Response to claim was timely, re-imbursement also prompt. Just wish same coverage available but with smaller deductable, esp. now.
Insurer: Nationwide
By: Cyndi
Love the service but was a little surprised by the rise in our premium this year
As I said in the title, I really love having this service and have been a proponent of it to many other pet-owners also. The ease of submitting claims with the app is second to none, especially if you're pet needs routine visits. Really pleased also that supplements for her issues (her leg joints primarily) are covered as those are very expensive. The rise in my monthly premium does cut into the benefit of the service somewhat but I still feel the value of the service is there. I would like some transparency as to why that raise in rate for 2020 was put in place though.
Insurer: Nationwide
By: Jesse
This is my first experience using pet insurance
with the cost of veterinary care being so high , it is such a releif to have Nationwide reimbursement for alot of the care for my two Cavapoos. I have never had pet insurance before and now I would never be without it!
Insurer: Nationwide
By: Valorie