Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,094 total


July 27, 2020

I have had Trupanion insurance for over 6 years paying the monthly premium which increases every year without complaint.

I have had Trupanion insurance for over 6 years, paying the monthly premium, which increases every year, without complaint. I submitted my first claim two weeks ago and summarily told that Trupanion would pay $0 of the claim. They said that it was a preexisting condition, a puppy heart murmur that my dog grew out of, as predicted by my Veterinarian. She has never had a diagnosis of a murmur since her first and she has wellness checkups annually. She had xrays done that I presume was reviewed, there was no sign of heart disease and what the diagnosis was is Ehrlichia NOT heart disease. My Veterinarian is on vacation for a week, when she's back we will contest the ridiculous claim denial.

Insurer: Trupanion

By: Connie

Useful
July 27, 2020

Trupanion Fan

I love Trupanion!!! We have been with Trupanion for almost 10 years and the service has always been top-notch!!! The claims are always expedited with ease and speed! Thank you Trupanion for taking such great care of Samuel and I!!!! :)

Insurer: Trupanion

By: Jenni

Useful
July 27, 2020

Pleasantly surprised at quality coverage

Trupanion covered our puppy's emergency quarantine and care for parvo after having her only 10 days. They covered more than 3/4 of her $5000 bill since then they have covered some other claims as they advertise and have done so without any hassle. If only my own health care coverage went so smooth. Thank you

Insurer: Trupanion

By: Chris

Useful
July 27, 2020

Trupanion is a wonderful company that gives me peace every time I take my doggy to the vet.

Trupanion is a wonderful company that gives me peace every time I take my doggy to the vet. I pick up the 90 % plan and it has worked for me. It's worth it.

Insurer: Trupanion

By: Francy

Useful
July 27, 2020

Trupanion hasn't covered any costs thus far and then raised our premiums 35%

Trupanion hasn't covered any costs thus far and then raised our premiums 35%

Insurer: Trupanion Canada

By: Melissa

Useful
July 27, 2020

Fluffypuppy

Trupanion was very responsive and we were paid immediately. I gave them a 9 instead of a 10 because the policy is very expensive.

Insurer: Trupanion Canada

By: Doris

Useful
July 27, 2020

Good Service

Claims are quick and easy to process. Deductibles aren't too high depending on plan.

Insurer: Trupanion

By: Ryan

Useful
July 27, 2020

I've had Trupanion since my cats were 10 week old kittens.

I've had Trupanion since my cats were 10 week old kittens...and they are alive and well at 9 years old (acting like they're 2) thanks to the phenomenal support of Trupanion - they helped me maximize benefits and saved each cats life 4x (not including the time one cat was nearly dead at 10 weeks old). ...and I've NEVER had to worry about emergencies and how I would have to pay for pricey procedures. The monthly policy is so affordable and is worth the small investment. ...literally saving me $25k collectively over the years. The staff and management and company are all a collection of individuals who truly live their jobs and it shows. The claims are processed either immediately via the vet or expediently when I submit a claim. The Submit Claim app it now has is excellent. Their policies only get better as the company has grown. I have never had a question left unanswered and staff will explain any policy questions several times if I'm not clear on it. I have not been paid for this endorsement.

Insurer: Trupanion

By: Laurelann

Useful
July 27, 2020

Just that the policy was comprehensive and very affordable.

Just that the policy was comprehensive and very affordable.

Insurer: Trupanion

By: Deborah

Useful
July 27, 2020

Premium Amount goes up WAY too high every few months.

Premium Amount goes up WAY too high every few months. I don't think it's fair that i can change my deductible HIGHER but cannot change it back LOWER in time if i wanted. Trupanion is NOT my first choice AT ALL, I only stick with it because I don't have time right now to call around for diff policies.

Insurer: Trupanion

By: Tania

Useful

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