Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,039 total


Verified January 24, 2022

Quick turnaround for reimbursement.

Quick turnaround for reimbursement.

Insurer: Trupanion

By:

Useful
Verified January 24, 2022

Trupaion is great company to do business with.

Trupaion is great company to do business with. Your claims are paid fast and easy.

Insurer: Trupanion

By:

Useful
Verified January 24, 2022

TruPanion is: vet recommended highly rated easy to enroll reliable has excellent customer service caring and quick pay outs when applicable.

TruPanion is: vet recommended, highly rated, easy to enroll, reliable, has excellent customer service, caring and quick pay outs when applicable.

Insurer: Trupanion

By:

Useful
Verified January 24, 2022

Your customer support is excellent and I receive my payments quickly.

Your customer support is excellent and I receive my payments quickly.

Insurer: Trupanion

By:

Useful
Verified January 23, 2022

Claim submission via veterinary hospital was seamless.

Claim submission via veterinary hospital was seamless. Coverage decided quickly. Payment received within 24 hours. Thank you.

Insurer: Trupanion Canada

By:

Useful
Verified January 23, 2022

Trupanion makes it very easy to submit claims and their response time is very quick.

Trupanion makes it very easy to submit claims and their response time is very quick. If there is an issue, their customer service is friendly, willing to help and efficient.

Insurer: Trupanion

By:

Useful
Verified January 22, 2022

This is the BEST company to deal with.

This company is so wonderful. Pleasant to deal with ALL the time. Fair and fast with payments and reviews. Direct bills to the vet clinics.

Insurer: Trupanion

By: Kris

Useful
Verified January 22, 2022

Pay quickly.

Pay quickly. Need to learn your coverage.

Insurer: Trupanion Canada

By:

Useful
Verified January 22, 2022

It was extremely easy the fellow was engaging and talked me through pet insurance.

It was extremely easy the fellow was engaging and talked me through pet insurance.

Insurer: Trupanion Canada

By:

Useful
Verified January 22, 2022

So far no issues.

So far no issues. Friendly and knowledgeable customer service. Really fast payment deposit.

Insurer: Trupanion Canada

By:

Useful

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