Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Outstanding professionalism and service......keep up the good work......we are extremely pleased.
An excellent job of service and communication combined with promptness in providing payment for services rendered.
Insurer: Nationwide
By: john
I couldn't be more grateful to have Nationwide Pet Insurance
I have two younger labs and have recently moved to Missouri in the country from a city setting. My pups have gotten into everything from acorns to animal droppings to bark from trees!!! In the first 3 weeks I had to make a visit for one or the other. With the cost of moving and vet bills, I couldn't be more grateful for Nationwide. The process is simple and they work with my company to just pull my payment from my paycheck! Easy, simple and very much worth it!
Insurer: Nationwide
By: Melissa
The best pet insurance hands down!
Submitting a claim is the absolute easiest and most convenient. I am always reimbursed promptly and the level of customer service is superb. Agents are always kind and courteous and treat me with a high level of respect.
Insurer: ASPCA
By: Sheila
I'm very impressed with the quick service and responses including the checks being sent out on a timely fashion
I'm very impressed with the quick service and responses including the checks being sent out on a timely fashion
Insurer: Trupanion
By: Susie
Excellent reliable service.
Excellent, reliable service. Truly a pleasure.
Insurer: Trupanion
By: Elizabeth
The claim was processed within 48 hours
The claim was processed within 48 hours and paid immediately after which really helped during the stress and cost of my dogs surgery. Additionally, 2 of the claims were done through the vet alleviating my stress to pay upfront. Wonderdul service and personal follow up from the agents.
Insurer: Trupanion
By: Douglas
Everyone was helpful and prompt payment on any of my claims.
Everyone was helpful and prompt payment on any of my claims.
Insurer: Trupanion
By: Susan
The Animal Hospital submitted the claim automatically.
The Animal Hospital submitted the claim automatically. This is a very important feature/benefit so that I dont have to do it myself.
Insurer: Trupanion
By: William