Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Great Pet Insurance!
Enrolled my dog when I got her at about 12 weeks and she is almost 8 years old now. I have submitted a number of claims during this time and have always received timely claim processing and payments without any problems.
Insurer: Nationwide
By: Lois
Pleased.
I never thought insurance would be easy. But I'm very pleased with Nationwide. My first claim got rejected because on the insurance form I used the name Cookie, while the vet used the cat's shelter name from the shelter paperwork, which was different. I had the vet change the name, and resubmitted to Nationwide. No complications whatsoever. Also, the website is easy to maneuver. All good stuff to say about Nationwide.
Insurer: Nationwide
By: Betty
everything perfect!
love you guys! Everything was easy. My only very minor quibble is that it takes 3 weeks for claims to come back. If this was 1 week or less, my rating would be a 10. I really appreciate the online submission and payments too.
Insurer: Nationwide
By: David
Highly recommend
Highly recommend .... never had any issues... payment for expense incurred is almost immediate.
Insurer: Trupanion
By: Craig
Always willing to help!
Trupanion's rep Jay was very professional, knowledgeable and willing to assist. She even provided additional information that would be helpful when sending payments for future hospital visits. This definitely eases the stress of a pet owner and they can focus on their pets care rather than payment.
Insurer: Trupanion
By: Christina
The company has always been easy to deal with payment came quickly and easily to me.
The company has always been easy to deal with, payment came quickly, and easily to me.The company owned a mistake that they made in my favor, and didn`t demand a refund from me. Whenever I have spoken to a company rep. on the phone, they have been helpful, polite, friendly, and appear to care strongly about animals.
Insurer: Trupanion Canada
By: Jacquie
Exemplary employees
I've NEVER experienced any type of insurance company like this! Exemplary employees, policies, procedures, payments, etc. Can t say enough good things!
Insurer: Trupanion
By: Karen
vive les animaux de compagnies
Super satisfait, le paiement est tres rapide. Merci
Insurer: Pets Plus Us
By: Jean-Jacques
Love this pet insurance
I like the $100 annual deductible plan. I pay with my credit card, submit my claim and invoice via email, and I'm usually reimbursed before the payment for the card is due. The only surprise has been learning some of the maximum amounts payable on different issues.
Insurer: Nationwide
By: Roberta
Trupanion makes it so easy to submit claims and makes stressful times easier.
Trupanion makes it so easy to submit claims and makes stressful times easier. You help me to understand my coverage. Everyone I speak to is so genuinely caring. My vet can send claims electronically at the end of each visit and I don’t have to do anything at all!!!
Insurer: Trupanion
By: Marie