Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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Insurance company I can count on
Impressed with the ease of claims process and the speed of payment.
Insurer: Nationwide
By: JOLENE
Easy to upload claim and get direct deposit.
It was easy to upload my claim via the website and to sign up for direct deposit.
Insurer: Pets Best
By: Dara
Worth it to get the insurance.
I took my dog in for his regular preventative care and submitted the claim, in less than 2 weeks I received the insurance payment. This was so easy and very worth it to get this insurance.
Insurer: Pets Best
By: Rochelle
Accurate and quick claim process.
Processed accurately, fairly quickly and received status emails.
Insurer: Pets Best
By: Rachel
Easy and quick claims process.
Easy to file. Quick response. Clear explanation of benefits.
Insurer: Pets Best
By: Jeanette
Simple as Can Be
The whole process of submitting the claim, getting confirmation, and receiving payment is very easy and fast. This year, the amount that has been paid out for my claims has pretty much covered most of my annual premium.
Insurer: Nationwide
By: Cristal
Impressed and Grateful
Thank you so much for checking on Lucky's health.....which has dramatically improved. I also appreciate the help with the cost of the visits this summer. I recommend you to ALL my friends as well as anyone I'm talking to and the cost of pet maintenance comes up. I started with VIP and was worried when it changed. However, I have been equally happy with Nationwide. Again thank you for the financial help as well as actually caring about the health of Lucky.
Insurer: Nationwide
By: Nancy
Great customer service, slow turn around time
The customer service with Nationwide was fabulous, however the turn around time for receiving our refund was a bit longer than I would have preferred.
Insurer: Nationwide
By: Heather
I am very impressed with Nationwide Pet Insurance.
I am very impressed with Nationwide Pet Insurance. Easy filing of claim, quick response, good communication and prompt payment of claim. I have recommended your company to several friends. Thank you for the follow up as well. Brady is doing much better.
Insurer: Nationwide
By: Tina
A definite value to me and my canine companion
I have submitted two claims so far. The first claim covered most of my $250 deductible. But the next claim I filed was covered to 90% of the last vet bill. I was delighted that the claim was paid quickly and the payment process was outstanding, I will continue our coverage as it is very good. Thanks.
Insurer: Nationwide
By: Richard