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Browse unique and miscellaneous pet insurance reviews that don’t fall into standard categories. Includes special experiences, feedback, and personal stories from real pet owners.

14,752 total


March 05, 2021

How not used the insurance yet

How not used the insurance yet

Insurer: Trupanion

By:

Useful
March 05, 2021

Insurance

Very easy to sign up and also very easy to understand what the policy contained

Insurer: Trupanion

By:

Useful
March 05, 2021

It's a good service with good customer service but not sure everyone needs pet insurance

It's a good service with good customer service but not sure everyone needs pet insurance

Insurer: Trupanion

By:

Useful
March 05, 2021

great

breeder recommended

Insurer: Trupanion Canada

By:

Useful
March 05, 2021

I have found Trupanion to be useful.

I have found Trupanion to be useful. However, I don't often make recommendations to anyone

Insurer: Trupanion Canada

By:

Useful
March 05, 2021

Kassie,s best friend Trupanion in Canada

Exceeded my expectations I have already recommended a co worker who just got a new fur baby to contact Trupanion

Insurer: Trupanion Canada

By:

Useful
Verified March 04, 2021

BUYER BEWARE!

I had a Trupanion policy from 1/4/2018 through 2/25/2021 (38 months). (new paragraph)
 My girl Luna went suddenly and profoundly blind in both eyes at 7:30 pm on Feb. 4th 2021. The diagnosis by an ophthalmologist was “anterior uveitis OU with secondary glaucoma OU” (OU means both eyes) and because no secondary signs of anterior uveitis were found, it was deemed to be an acute, but severe, onset. In other words, there was no existing pre-condition. 
 (new paragraph)
The processing of my claim for Luna’s condition was the worst-ever claims experience in my life. Trupanion’s employees did not read—or outright ignored—the reports from my vets working on Luna’s case, fabricated false statements of existing pre-conditions, and did not answer my questions even when I sent them in a succinct, written form. (new paragraph) I considered appealing but after seeing what was required, it was ever so clear to me that this process is also rigged and that Trupanion would continue to insist they know more about Luna’s condition than her vets. 
 (new paragraph)
 Cancelling my policy was the only action I could take to put an end to the injustice. After paying 38 months of premiums and having NEVER been paid a claim, it is just as though I have been robbed of the almost $1,100 that I paid in premiums and enrollment fees.
 (new paragraph) 
 Buyer Beware! Trupanion’s tag line, “medical Insurance for the life of your pet” is a lie.

Insurer: Trupanion

By: Gail

Useful
Verified March 04, 2021

outstanding god bless each and everyone that works there thank you so much from the bottom of my heart !!!

Thank you so much for being a great company. thanks to you all my family is not living out of a box lol!!!

Insurer: Trupanion

By: mike

Useful
March 04, 2021

Good experience

Good experience

Insurer: Trupanion

By:

Useful
March 04, 2021

Had no problems

Had no problems

Insurer: Trupanion

By:

Useful

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