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BEWARE of EMBRACE Pet Insurance
UPDATE: To reply to Embrace's generic chatgpt soulless response to my review - THIS IS HOW THIS COMPANY OPERATES... JAB Holdings Company owns Embrace and more than 12 other pet insurance companies. Their mission that they clearly outline on their website "JAB is committed to delivering superior long term compounding shareholder returns". They raise premiums because they want investors and themselves to profit... They hide behind inflation and other buzzwords. But make no mistake... they sit in a conference room and decide that their bank accounts are more important than the health of your pets! I wish i could give them zero stars. Embrace is just another morally bankrupt insurance company. If you are getting insurance when your pet is young to make sure they are covered throughout their life BEWARE. If anything happens to your pet, they will simply raise the premiums astronomically. I was a loyal customer for 14+ years with my two pets. I paid monthly for the past 14 years to ensure my pets were always taken care of as they grow older. Now that my pets are 12 and 14 - Embrace doesn't want anything to do with us. ZERO loyalty. Last year, my premium went up 40%, this year - it went up 83%. They blamed inflation and the fact that my pets are getting older... which I thought was the goal? To have pets that live long and healthy lives. I'm cancelling my insurance now and I wish I hadn't supported this company at all because now, I actually need insurance and they are fleeing from the scene. BEWARE of this company. I regret every recommending them to anyone. They care ONLY for shareholders.... not pets and certainly not pet parents.
Insurer: Embrace
By: Jennifer Bessette
Pumpkin.care IS THE BEST!!
Pumpkin.care IS THE BEST!!! We had Pumpkin.care for our last doggy as well. Best decision EVER! My husband and I recommend Pumpkin.care to EVERYONE! Even if we're not asked. We just tell EVERYONE... You should get pet insurance and you NEED to go with Pumpkin.care! They're THE BEST!!!
Insurer: Pumpkin
By: Carleen
Very easy step-by-step process gave me…
Very easy step-by-step process gave me options. Got to pick and choose what I needed always liked MetLife. Hopefully it does well by my babies time will tell.
Insurer: MetLife
By: Lucy Balester
Great insurance recomend
Great insurance recomend
Insurer: MetLife
By: customer Jonathan Brown
Fetch does not take privacy seriously…
Fetch does not take privacy seriously or learn from its mistakes. A dog that I previously owned was rehomed and the policy was transferred to the new owner. Still I kept getting information about the dog via email and on my Fetch account page. I alerted Fetch and they said they would fix this error. Now months later, I am getting emails about the new owners claim and on my account page, there are the new owners vet info, invoice, and claim details. Clearly this is a breach of their privacy but Fetch seems unconcerned even after I contacted them again. To top it all off, Fetch denied their claim noting the policy was invalid... its not invalid, it was transferred to the new owner! Once I contacted Fetch (which is also nearly impossible), they were so nonchalant about it, saying oh well since it was denied I shouldn't get further emails. Duh.... it was denied because you can't seem to get your facts straight. This company is so poorly run and clearly does not follow the FOIPP Act. They are also insensitive and have little concern for such minor details apparently. ** Update, I've contacted Fetch about this twice and it was escalated to a Supervisor but its still happening. The chat agents don't grasp the seriousness or have any interest in escalating the issue. The problem persists despite Fetch being made aware of it.
Insurer: Fetch Canada
By: Christie Anderson