Other
Browse unique and miscellaneous pet insurance reviews that don’t fall into standard categories. Includes special experiences, feedback, and personal stories from real pet owners.
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Other Categories
no past experience.
easy application process
Insurer: MetLife
By: Luzviminda Jose
Extremely Disappointing and Misleading
I am beyond frustrated with Fetch Pet Insurance. After carefully reviewing my policy before purchasing, I was led to believe my dog would be covered as of the policy’s effective date (November 1, 2025). That turned out to be completely misleading. When I submitted my first-ever claim for a vet visit on November 10, 2025, Fetch denied it, citing a 15-day illness waiting period that was never clearly disclosed upfront and only emphasized after my claim was denied. They then stated that any illness diagnosed during this waiting period is automatically considered pre-existing, even if the pet had no prior history. Let that sink in, you pay premiums from day one, but illness coverage is essentially useless for the first 15 days and anything found during that time is permanently excluded. What makes this worse is the exhausting back-and-forth with representatives, inconsistent explanations, and the burden placed entirely on the customer to prove coverage — even when quoting their own policy language and page numbers. Reassessments are slow, communication is unclear, and the process feels intentionally designed to wear customers down. This experience has completely destroyed my trust. Insurance is supposed to provide peace of mind, not fine-print loopholes that leave responsible pet owners paying out of pocket after doing everything right. Strong warning to other pet owners: Any illness-related vet visit during the first 15 days will be denied and those conditions may be labeled “pre-existing” forever. Very disappointing. I regret choosing Fetch.
Insurer: Fetch Canada
By: Jade Canonizado
The app doesn't let us upload a…
The app doesn't let us upload a document. Seems you guys need to spend some money and pay your developers more
Insurer: MetLife
By: customer
Great services
Great services, speed and clarity
Insurer: MetLife
By: customer
Highly recommend
Amazing care, communication and responsiveness. Dr. Radzicky goes above and beyond for the animals she cares for, and for their owners. Dr. Wilson is caring and thorough and makes sure pets and their owners are well taken care of. Highly recommended!
Insurer: Healthy Paws
By: jenni rispoli
My bad I failed to submit important…
My bad I failed to submit important bills
Insurer: Pumpkin
By: Linda
A godsend to have
I am so thankful to have coverage on my fur babies for the unexpected events. Nobody wants these things to happen but when they do they can be completely devastating not only financially but emotionally. It helps to know at least one side is covered for those events.
Quick
Quick, effective and not complicated.
Insurer: MetLife
By: KEVIN JONES
Denied without contacting my vet
First, the claim submission process was an email as the app continued to ask me to re-login, although I was logged in. When trying to re-login I got the message “we dont recognize this device” so an email was sent to me to verify. Clicking the verification it said “this link has expired”…it was sent 10 seconds prior and never used. They finally acknowledged my claim over a month after I submitted. That email asked for any contact information for the prior vet, so I sent that to them. I received an email 2.5 wks later denying the whole claim, but requesting information to reconsider, from the vet who’s contact information I already provided. This insurance is a scam at best, unable to cancel through the app and when I tried to cancel my Cats, due to their terrible service, their system hung up on me. 0 stars! These people should be ashamed of themselves.
Insurer: Pets Best
By: Jeff
Slow to process then quick to deny
Slow processing time and then your claims are denied for preexisting without them taking the time to throughly understand the care received. Don’t waste your money! There are better options for quick claims processing and payouts.
Insurer: Pets Best
By: Christi