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Browse unique and miscellaneous pet insurance reviews that don’t fall into standard categories. Includes special experiences, feedback, and personal stories from real pet owners.

13,892 total


Verified May 28, 2019

Charged a new deductible for the same condition when treatment became expensive

I have 4 pets insured with Trupanion. What I've found is that they arbitrarily charge a new deductible when treatment gets expensive. The policy has one deductible per condition. Once the deductible is met you're not supposed to be charged a deductible again. In the last 30 days my cat became very ill. I began submitting invoices for his vet visits. They did not subtract a deductible at first (my cat had been treated in 2017 and the deductible had been met). My cat continued to be sick and there were many vet visits. After receiving a particularly high estimate for treatment, Trupanion arbitrarily charged me a new $800 deductible. They are not acting in good faith. I'm a good customer with several pets insured and they're still trying to keep $800 of my money. So be prepared to get jacked by Trupanion if the bills start to get high.

Insurer: Trupanion

By: Renee

Useful
May 28, 2019

Worked as advertised

Worked as advertised. Glad we selected the plan we did.

Insurer: Nationwide

By: Scott

Useful
May 28, 2019

Excellent service

The best pet insurance!

Insurer: Nationwide

By: Ron

Useful
May 28, 2019

very good insurance

i am a insurance agent and sell for Nationwide for personal lines. Have heard from vets and other people about how bad pet insurance insurance is, and I inform them about nationwide and how good it is. I should probably be a agent on the pet insurance side also.

Insurer: Nationwide

By: kathryn

Useful
May 28, 2019

I have received excellent service.

I am very satisfied with my experiences with the company.

Insurer: ASPCA

By: Charlotte

Useful
May 28, 2019

excellent service

I'm happy with the experience of your insurance coverage of my fur babies. I surely would recommend my friends to consider you for their pet care needs.

Insurer: Nationwide

By: Teresita

Useful
May 28, 2019

Very good

Amazing! So easy to use

Insurer: Nationwide

By: Alison

Useful
May 28, 2019

So helpful and curtous

This insurance never disappoints!

Insurer: Embrace

By: Pamela

Useful
May 28, 2019

Great service

Great job

Insurer: Nationwide

By: Joseph

Useful
May 28, 2019

Great experience during a stressful time.

First time with pet insurance and I don't know how we lived without it before. Our pets are part of our family and knowing they are protected means everything to us! Nationwide has been amazing and courteous! Highly recommend!

Insurer: Nationwide

By: Jenny

Useful

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