Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
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Super fast and wonderful service!
the turn-around is so fast!
Insurer: Embrace
By: Christopher
The experience was easy.
The experience was easy, the products and benefits of membership is excellent. An overall easy and pleasant experience. The guy who answered my call was so nice, encouraging, and friendly. Appreciate the help.
Insurer: PetPartners
By: Danny
Appreciate the service
The experience was easy, the products and benefits of membership is excellent. An overall easy and pleasant experience. The guy who answered my call was so nice, encouraging, and friendly. Appreciate the help.
Insurer: PetPartners
By: Danny
Friendly and Knowledgeable
Everyone that I have spoken to is very friendly and knowledgeable. A pleasure dealing with everyone there. Thank you
Insurer: PetPartners
By: Florence
Great service!
Service was great. Every thing said out to be. Hassle free.
Insurer: Nationwide
By: Karen
Thank you
Thank you for the prompt review of my claim & support. I never had pet insurance before but now I can't imagine not having it. My baby girl Madison seems to always be 'getting into things' and I can now give her the best treatment possible knowing I have Nationwide to help.
Insurer: Nationwide
By: Ashley
Very helpful and paid the claim fast! Thank you so much!!
My dog had a knee injury and needed knee surgery filled out the claims... so easy to do and ASPCA acted quickly paid the claim fast!! No problems
Insurer: ASPCA
By: Katherine
Great customer service and easy to do business with.
Friendly, knowledgeable customer service team, easy ways to submit claims and follow up on the status of your claim. Very easy to do business with.
Insurer: Nationwide
By: Linda