Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,105 total
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Dependable and efficient insurance
Really efficient service. Easy process to submit claims. Good coverage.
Insurer: Nationwide
By: Nancy
Best experience and great service.
Deb-great customer service,friendly, knowledgeable,listened to my concerns, gave some feedback/opinion and explained everything in detail.
Insurer: Pets Plus Us
By: Ella
Nationwide Pet Insurance provides the pet owner with peace of mind knowing that they can provide their animal with the best care
Wonderful service as always. Very prompt with processing your claim.
Insurer: Nationwide
By: Deborah
Awesome
We are so happy with Nationwide! Filing claims are quick and easy. Usually we are reimbursed within a couple weeks. We have referred friends. It's nice to have that feeling that if something serious happens or all their medication and office visits covered.Thank you!!🐾
Insurer: Nationwide
By: Christie
I am very happy I chose Pets Best Insurance plan
Love the ease of setting everything up, filing claim and setting up direct deposit info. It took about 3 weeks to receive the reimbursement from the insurance company. Very happy overall. I just need to figure out how to add my other pet. Can't find where to add pet in my account.
Insurer: Pets Best
By: Tina
Best pet insurance / super quick payment
I’ve had this pet insurance for 15 years. It has substantially improved since pet insurance started. Their coverage is fabulous (major medical) and payment is made direct to your bank in under a week (most claims). You can submit on your cell phone via VitusVet. Great customer service and easy payment plan too! Too.
Insurer: Nationwide
By: Lynn
Nationwide has provided the fantastic service.
Nationwide has been great. I have utilized their telemedicine and and am impressed at the follow up to see how our fur baby is doing.
Insurer: Nationwide
By: Jill