Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,105 total
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Thank you for giving us the ability to give our wonderful, loving Goldie the medical care she needs and deserves.
Twelve years ago we had to make the difficult choice to euthanize our wonderful mini poodle because we could not afford to pay for the medical care she needed. This dog had been my sidekick and partner working with me in healthcare. I swore we would never have another pet again without insurance. When we rescued our next dog I immediately looked into pet insurance and found Trupanion to look like the best option. That was 11 years ago but until recently only needed to use our Trupanion insurance a few times for some minor illnesses. Recently our pet has encountered a much more serious condition and Trupanion has come through with all the coverage they promise with efficiency and ease. Because they practice what they preach we have been able to give our pet what she needs and give us the gift of extending the life of the wonderful pet we love so much. We would highly recommend Trupanion to pet owners.
Insurer: Trupanion
By: Roberta
We love Spot
Spot has made taking our dog to the vet easy and not stressful! Now I can give Dixie the care she deserves without worrying about bills. The enrollment was easy and clear and we customized it to our needs.
Insurer: Spot
By: Emma
We love Spot
Spot has made taking our dog to the vet easy and not stressful! Now I can give Dixie the care she deserves without worrying about bills. The enrollment was easy and clear and we customized it to our needs.
Insurer: Spot Canada
By: Emma
Trupanion insurance is fast an eazy and cover every thing they say without any questions 10+ rating.
Trupanion insurance is fast an eazy and cover every thing they say without any questions 10+ rating.
Insurer: Trupanion
By: Rick
Great Pet Insurance
When I got my puppy, it was my first experience enrolling in pet insurance. My intent was to have it "just in case" something unexpected happened. At 6 months of age he began a recurring cycle of GI symptoms. Over the next 18 months he had three major surgeries to correct an underlying, unusual birth defect. He is doing well now and I have Healthy Paws to thank for a wonderful, affordable insurance product. Without it, my options to address his issues would not have been optimal. His condition otherwise would have shortened his life and significantly affected his quality of life. I can recommend Healthy Paws pet insurance without reservation for anyone looking for value, great customer service, and a simple claims process.
Insurer: Healthy Paws
By: PHYLLIS
Kayla gave the best service and was extremely helpful.
Kayla gave the best service and was extremely helpful. She answered all my questions clearly thoroughly. She was very easy to talk to.
Insurer: Trupanion Canada
By:
Awesome advice quick solutions!
Awesome advice, quick solutions! Also, the personal wishes for my dog to recover are so appreciated.
Insurer: Trupanion Canada
By:
Excellent.
Excellent. Quick and simple.
Insurer: Trupanion Canada
By: