Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,105 total


Verified January 17, 2022

Best thing I ever did was get Trupanion Pet Insurance!!

I was adviced by Paris' first doctor when she was 3 months old to get Trupanion Pet Insurance while she was young. I'm so glad I listened. I have had this insurance now for 12 years. I feel so secure knowing that I can give her the best care in her aging years. Trupanion is always caring and courteous. They pay the claim before the doctor cashes the check. I refer friends to Trupanion all the time because I can't believe that people have pets and can't provide them with the best care if they have an accident or become il. Thank you Trupanion for enabling me to have the best Forever Home for my darling Paris. You're the best!!!

Insurer: Trupanion

By: Julie

Useful
Verified January 17, 2022

Best thing I ever did was get Trupanion Pet Insurance!!

I was adviced by Paris' first doctor when she was 3 months old to get Trupanion Pet Insurance while she was young. I'm so glad I listened. I have had this insurance now for 12 years. I feel so secure knowing that I can give her the best care in her aging years. Trupanion is always caring and courteous. They pay the claim before the doctor cashes the check. I refer friends to Trupanion all the time because I can't believe that people have pets and can't provide them with the best care if they have an accident or become il. Thank you Trupanion for enabling me to have the best Forever Home for my darling Paris. You're the best!!!

Insurer: Trupanion

By: Julie

Useful
Verified January 17, 2022

I always get fast and accurate help.

I always get fast and accurate help.

Insurer: Trupanion

By:

Useful
Verified January 17, 2022

very helpful

very helpful

Insurer: Trupanion

By:

Useful
Verified January 17, 2022

Very pleasant and helpful

Very pleasant and helpful

Insurer: Trupanion

By:

Useful
Verified January 17, 2022

Always excellent service and experience.

Always excellent service and experience.

Insurer: Trupanion Canada

By:

Useful
Verified January 17, 2022

Claims are timely and very fair and easy to work with

Claims are timely and very fair and easy to work with

Insurer: Trupanion Canada

By:

Useful
Verified January 17, 2022

Enrollment was so easy and your rep was wonderful. He explained everything so well and was very personable. It was a great introduction to your program

Enrollment was so easy and your rep was wonderful. He explained everything so well and was very personable. It was a great introduction to your program

Insurer: Trupanion Canada

By:

Useful
Verified January 17, 2022

Excellent fast no stress service

Excellent fast no stress service

Insurer: Trupanion Canada

By:

Useful
Verified January 17, 2022

Great service.

Great service. Always friendly and willing to help.

Insurer: Trupanion Canada

By:

Useful

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