Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,105 total
Other Categories
With Trupanion, I know I can provide the medical care when needed.
Amazing customer service and the process of filing a claim could not be easier. I love having our furkids covered with Trupanion.
Insurer: Trupanion
By: Debra
Incredible service
Lemonade has been so helpful, fast and comforting. I know when I have a vet bill that I can submit it to insurance and they will accept it without any hassle! Its so comforting to know they have mine and Maggies back!
Insurer: Lemonade
By: Taylor
As always Trupanion comes through with great service!
As always, Trupanion comes through with great service!
Insurer: Trupanion Canada
By:
Thank you
Because you explained everything so you could understand thank you thank you
Insurer: Trupanion Canada
By:
Knowledgeable Staff
Telephone representative was very knowledgeable, professional, and personable. She put me at ease and allowed me to ask as many questions as I wanted.
Insurer: Trupanion Canada
By:
the lovely online chat representative
the lovely online chat representative
Insurer: Trupanion Canada
By:
Trupanion Sign-up Experience
The person I was speaking with was knowledgeable and responded to all of my questions, on the phone, and in a few follow-up e-mails.
Insurer: Trupanion Canada
By:
Very helpful gave lots of advice as well as she made me feel confident in applying for benefits for my Berkeley.
Very helpful, gave lots of advice, as well as she made me feel confident in applying for benefits for my Berkeley. Thank you
Insurer: Trupanion Canada
By:
Very quick sevice
Very quick sevice
Insurer: Trupanion Canada
By:
You are great with processing the claims which helps our dog suffering with infected ears.
You are great with processing the claims, which helps our dog suffering with infected ears. Thank you.
Insurer: Trupanion Canada
By: