Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,990 total


Verified June 09, 2022

Because she calmed my anxiety about a big vet bill

Because she calmed my anxiety about a big vet bill

Insurer: Trupanion Canada

By: Giselle

Useful
Verified June 09, 2022

Love Trupanion!

Everything is so easy with Trupanion. My vet puts it through and seconds later its approved.

Insurer: Trupanion Canada

By: Cindy

Useful
Verified June 09, 2022

we love our pets! We love Trupanion.

Fantastic service. we have been a client of Trupanion for 10 years and will continue to be. Thank you for being there for us.

Insurer: Trupanion Canada

By: Svetlana

Useful
Verified June 09, 2022

Friendly efficient assistance

Friendly efficient assistance

Insurer: Trupanion Canada

By: Janice

Useful
Verified June 09, 2022

Milo

I had an amazing representative speak to me and explain everything. She was awesome.

Insurer: Trupanion Canada

By: Petra

Useful
Verified June 09, 2022

I received quick and efficient email answer to my questions.

I received quick and efficient email answer to my questions.

Insurer: Trupanion Canada

By: Robert

Useful
Verified June 09, 2022

The phone contact was lovely but I’ve yet to actually test the insurance .

The phone contact was lovely but I’ve yet to actually test the insurance . I hope that I won’t have to,

Insurer: Trupanion Canada

By: Deborah

Useful
Verified June 09, 2022

Trupanion responds very quickly to correspondences.

Trupanion responds very quickly to correspondences. These interactions are both professional and personable and effectively address my concerns.

Insurer: Trupanion Canada

By: Will

Useful
Verified June 09, 2022

Best insurance ever

All through the years that I’ve had this insurance I’ve always been extremely happy

Insurer: Trupanion

By: Georgeann

Useful
Verified June 09, 2022

Quick and Accommodating Claims Process

Amazing and accommodating, easy to work with, and a quick claims process.

Insurer: Trupanion

By: Jacob

Useful

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