Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,095 total
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I have had good experiences whenever I have to deal with Trupanion
I have had good experiences whenever I have to deal with Trupanion
Insurer: Trupanion
By: Linda
Amber was really quick to help update my card info.
Amber was really quick to help update my card info. Fast and friendly service.
Insurer: Trupanion Canada
By: Lucas
Gail B
Despite a little glitch in processing my claim, Trupanion was more than helpful and sorted everything out quickly and efficiently. Excellent service.
Insurer: Trupanion Canada
By: Gail
Enrolment was doneceaily over the phone.
Enrolment was doneceaily over the phone.
Insurer: Trupanion Canada
By: Debbie
Excellent customer service
Excellent customer service
Insurer: Trupanion Canada
By: Rose
Good service
Good service
Insurer: Trupanion Canada
By: Hilmar
Great service and solid policies
Great service and solid policies
Insurer: Trupanion Canada
By: Candice
I've heard nothing but great things about Trupanion and the two employees I've spoken with so far have been so helpful and very nice.
I've heard nothing but great things about Trupanion and the two employees I've spoken with so far have been so helpful and very nice.
Insurer: Trupanion Canada
By: Angela
The help and information was incredibly easy to understand.
The help and information was incredibly easy to understand. And the agent was very kind.
Insurer: Trupanion Canada
By: Cynthia
The information and guidance I received were extremely helpful.
The information and guidance I received were extremely helpful. Thank you.
Insurer: Trupanion Canada
By: Barbara