Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,211 total


July 27, 2023

I’m done

I will be cancelling my 10 years of Trupanion and will be self insuring from now on. They have done everything to avoid paying out for this claim which was a true emergency. The amount they are giving me is pitiful and not worth all these years of loyal payment. I am done.

Insurer: Trupanion

By: Linda

Useful
July 26, 2023

Healthy Paws

Our dog recently had to have surgery and we are so fortunate that we had Healthy Paws insurance! Their service has been excellent throughout this entire ordeal. The process of submitting claims could not have been easier and their responsiveness and status updates were always clear and timely and much appreciated! They have also been so supportive through the entire process and even sent emails to check on our dog and see how she was doing - so thoughtful!!! Thank you Healthy Paws!!!

Insurer: Healthy Paws

By: Gus

Useful
July 26, 2023

Healthy Paws is THE BEST

We have three amazing dogs who have, unfortunately, had some bad luck - including a life-threatening GDV emergency surgery. We have never, ever not been able to treat because Healthy Paws has our backs, always. They have not only ALWAYS covered what they should, but have treated me with care and compassion during times of high stress. They're submission process is easy, they pay back quickly, and most importantly, they allow pet parents to ensure they're animals are safe. We should never have to say know or guess whether to treat. Because of Healthy Paws, we've been able to keep our animals healthy and ourselves financially protected. ALWAYS GET INSURANCE...and get Healthy Paws.

Insurer: Healthy Paws

Veterinarian: Bergen County Vet

By: Stephanie

Useful
Verified July 25, 2023

Great

Fast and excellent remuneration.

Insurer: Trupanion Canada

Veterinarian: Amherstburg animal clinic

By: Lynne

Useful
July 25, 2023

Best Insurance for Pets

I have had Healthy Paws since both of my Shih Tzu's were puppies. Both have had substantial vet bills. Healthy Paws has reimbursed on vet bills promptly and it couldn't be any easier to file a claim. Premiums have increased only minimally so far. I am so pleased with Healthy Paws!!

Insurer: Healthy Paws

By: Kathy

Useful
July 24, 2023

Best Pet insurance Metlife

Fantastic, so glad I chose Metlife and so glad I went to Acacia Animal Hospital. Every time I called Metlife they always helped me with all my questions and concerns. And so nice and no problems with my reimbursements, love them

Insurer: MetLife

Veterinarian: Acacia Animal Hospital

By: Susan

Useful
July 22, 2023

BEWARE—Total Rip Off

We’ve had HP for 7 years…never filed a claim. We filed a claim recently for allergy treatment. Rejected initially as a “wellness visit”. Revisited after I complained. One week later premium increased from 250 to 550 a month.

Insurer: Healthy Paws

By: Shirley

Useful
Latest 1 comments
Posted: | By: Healthy Paws Customer Service

Shirley - We truly appreciate you being part of the Healthy Paws family for over 7 years. We're glad that out team was able to correct the error and process your claim. Annual reprices are scheduled once a year on the policy's anniversary date for all policyholders and insurance regulations require that we send out a notice to our clients whenever there is a plan change. It was coincidence that you received the plan update email after your claim was processed. We understand your concern and would be happy to review your account and discuss your pending premium increase with you in greater detail. Please call us at (855) 898-8991 and we will gladly answer any questions you have regarding the factors that went into your premium increase.

July 22, 2023

Quick and easy

Filing a claim w Lemonade has proven to be quick and easy. I put the claim through via my phone and w in hours it was reviewed and approved. The payment for services was in my bank account in 2 days. It was truly an easy experience.

Insurer: Lemonade

Veterinarian: Baldwin Harbor Animal Hospital

By: Cheryl

Useful
July 22, 2023

Don't USE FETCH

Fetch is the worst Pet insurance company i have ever dealt with. Deny a claim after repeating requests for documents..Dont worry .. the requests are all BOT Chat messages.. They somehow don't receive your documents.. than deny your claim.. Never answer email requests. Never gave me the detailed information I requested. MY Emergency costs were denied, all vet visit costs denied.. I can bet any good reviews for Fetch are not genuine..

Insurer: Fetch

Veterinarian: Animal Care Hospital Quesnel

By: Cindy

Useful
Verified July 21, 2023

Trupanion has always refunded/paid within minutes

My miniature Australian Shepherd has an ongoing illness, when the vet submits a payment request to Trupanion, they pay within minutes even before I leave the vet's office.

Insurer: Trupanion Canada

By: Christopher

Useful

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