Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,211 total


August 10, 2023

Cancer diagnosis

Our gorgeous dog Lyca started w symtoms like a UTI . Blood work revealed cancer. Just to get a diagnosis was costly and Met Life was there to ease the financial burden. There was still heartache and we chose to do palliative care for our girl and she lived 5 months! Never long enough but during that time her policy anniversary date came and was renewed! Out policy continued to pay for her palliative treatment . When end of life came it had a benefit for her cremation. Met life was consistent and caring through the whole ordeal. Thankyou so much. They canceled her policy after her end of life claim and refunded the balance of the premium. I could not have asked more from an insurance provider.

Insurer: MetLife

By: Niki

Useful
August 10, 2023

Healthy Paws Saved My Cat!

I do not know what I would have done if it were not for Healthy Paws. I few weeks ago my cat was diagnosed with a rare heart condition. He has been admitted to the hospital 5 times and is finally getting better. I would not have been able to afford the treatment he needs and is getting if it were not for Healthy Paws. Submitting a claim is super easy and the processing time and payment is fast. They also have an option for direct deposit. I cannot recommend them enough.

Insurer: Healthy Paws

By: Kelli

Useful
Verified August 09, 2023

Trupanion is the BEST!

Excellent claim service. All reps are caring, informative and knowledgeable. I recommend this company strongly. We have been client for 14 years ever since our dogs were pups.

Insurer: Trupanion

By: Jim

Useful
August 09, 2023

The worst insurance company ever

I just cancelled after two months!! They paid absolute nothing after I spent thousands on my dogs care😡. Absolutely the worst company ever!

Insurer: Pets Best

Veterinarian: U of Penn

By: Marian

Useful
August 09, 2023

Quick and friendly!

I love the easy claim process, and everyone involved was super nice! Thank you.

Insurer: Lemonade

By: Mimi

Useful
August 09, 2023

Happy with Healthy Paws

All of my interactions with Healthy Paws have been great. I have three dogs insured under Healthy Paws. I inherited a dog and was able to easily transfer over the insurance from the previous caregiver to me. I like the flexibility of building the coverage I want, and their premiums are reasonable. I recently had my first claim with Healthy Paws when my young dog had a neurological issue. When I knew the vet bills would be high I called the customer service line to discuss with them the process. They were super helpful and comforting. They requested my vet records ahead of time so that when I did submit my claim the process went smooth and I received my reimbursement quickly. I am very happy with Healthy Paws. They were very compassionate in all of my interactions with them.

Insurer: Healthy Paws

By: Linda

Useful
August 09, 2023

Excellent company

Recently, one of my dogs tore her left acl, then 3 months later, she tore her right. Healthy Paws reimbursed us 80% of the cost for each. They also have reimbursed us for medications that are used for her pain. Having them has given us piece of mind. They even checked in with us to see how she was doing.

Insurer: Healthy Paws

By: Teresa

Useful
August 09, 2023

Excellent service and fast reimburment.

My cat is 2 years old, I have taken my kitty form her regular vaccines and a couple of times due to sickness. Lomonadde has come through every single time. A soon as arrive home I submit the receipt and reimbursment is in my account the following day. Excellent servcice and fast reimburment

Insurer: Lemonade

Veterinarian: Loving Hands in Alpharetta

By: LIDIA

Useful
Verified August 09, 2023

Truly Lifesaving

Trupanion pet insurance is expensive for an older dog like mine. But it’s been a worthwhile investment in my furry companion’s health. When he started losing his balance a year ago, his emergency visits were covered. When it got worse instead of better, his MRI was covered. And when his brain tumor was discovered, radiation treatment and follow up MRIs were covered. Having Trupanion has literally saved and extended my dog’s life while completely restoring the quality of his life. Bills are paid promptly and easily, and their customer service is caring, kind and helpful. I highly recommend Trupanion.

Insurer: Trupanion

By: Ted

Useful
August 09, 2023

Filing a claim was a breeze

My dog was showing neurological symptoms and was ultimately diagnosed with a brain disease. Obviously I was stressed as we went through all the tests and different medications to get him healthy, and Healthy Paws filing system was so quick and easy to use. Claims got approved within days, reimbursements were here quickly, and it was such a weight off my shoulders to know I didn't have to battle my insurance company and could focus my energy on helping my dog feel better. I cannot recommend Healthy Paws enough, they have been amazing.

Insurer: Healthy Paws

Veterinarian: Dove Lewis Emergency Clinic

By: Keri

Useful

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