Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great Insurance
Healthy Paws was recommended to me back before I got my German Shepherd and wow I am so glad I took that advise. My guy has been through a lot and they have payed for majority of his most expensive surgeries (mostly dental) and even some stuff with regular vet check-ups which isn't typically covered with a lot of insurance companies. I would highly recommend them to any pet owner!
Insurer: Healthy Paws
By: Charles
Pets Best is really the Best.
We've been with Pets Best for five years now on the wellness plan, and we consistently share our wonderful experience with friends. The company offers responsive support, straightforward claims processing, and clear coverage. Before choosing Pets Best, we conducted a thorough analysis, and we couldn't be happier with our decision
Insurer: Pets Best
By: Mariana
A Lifesaver for Our Beloved Ripley
We’ve been fortunate to have Healthy Paws as partners in our dog Ripley’s life since he was a puppy—over 12 years now—and we truly can’t say enough good things about them. From the small bumps and scrapes along the way to the big, scary stuff—like Ripley’s recent emergency surgery—they’ve been there every step. Ripley became very sick and needed a 7-day ICU stay along with the removal of his gallbladder and spleen. We knew it would be a costly procedure, but because we had Healthy Paws, we were able to focus on what really mattered: making the best decision for Ripley's health without the added stress of wondering how we’d pay for it. Not only was the claims process incredibly fast and straightforward, but what really blew us away was the personal touch. They followed up with heartfelt emails checking in on Ripley and even sent sweet well wishes and “belly rubs” from afar. That kind of care goes far beyond what you'd expect from an insurance company. In a world full of pet insurance options, Healthy Paws stands out as rare and exceptional. They make sure that when your pet is sick—the scariest, most vulnerable time—you don’t also have to worry about logistics, coverage, or delays. They handle all of that with compassion and speed. We are so grateful for everything they’ve done and continue to do. Healthy Paws doesn’t just support your pet’s health—they love them like their own.
Insurer: Healthy Paws
By: Kate
Good experience
Easy claim and quick reimbursement
Insurer: Pets Best
By: Randy
Best recommendation!
I have had Healthy Paws Insurance for my dog for nearly 2 years. My dog just recently had a torn ACL (a CCL in dogs)--this was major surgery. I was in awe at how fast ( within 2 weeks) I was refunded from Healthy Paws. They covered 80% of a nearly $6000 surgery. They directly deposited the money into my account with no problem. Then they send me an email asking how he's doing. I am so grateful this company was recommended to me by a friend!
Insurer: Healthy Paws
By: Natalie
Claims process
I feel my claims have been processed in a timely manner. The website for submitting claims and checking on claims is very user friendly and easy to understand. I have been a client for 6 years and feel I have had excellent service.
The right choice
I searched many pet insurance companies online and reviewed many quotes. Pets Best was the perfect fit for my budget. It has several options to choose from to suit your needs and budget as well. The claims process is so easy and only takes a minute or two to submit. They provide quick status updates until your payment is delivered. It took a total of 4 days from start to finish for me. I highly recommend!
Midnight at ER Vet
A midnight spent in the veterinary ER is never a good time however you’ll do and spend just about anything to make sure your little dog is OK. Mueller veterinary Hospital is one of the best in Sacramento. They didn’t hesitate. They took my little 5 pound Chihuahua in since she had been throwing up and finally it looked like there was blood in her vomit. I rushed her to Mueller after midnight I was so stressed out about my dog. I completely forgot that I had insurance until the vet as she quoted the treatment plans asked me if I had insurance. It finally clicked. I said yes I have pets best insurance From a previous experience. I knew that I could know. Stop silently worrying about the cost and think solely about my little dog Daisy thank you Mueller and pets best for getting her back on the mend submitting my claim through pets best was easy and I had a check covering some of the cost within a couple of weeks
Pets best is the worst
We paid for premium coverage and they only paid $150 of a $980 bill for getting our dog neutered. My understanding was this procedure was %100 covered. Do not use this provider, they take over 60 days to pay out often with no exploration of the payout. Use embrace instead
Great Company
I have had no issues with Pets Best Insurance. They handle claims quickly and if they are in need of additional information, they request it in a timely manner. Their claim submission is easy as are their EOB's to read. I can recommend them without reservation.