Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,888 total


January 16, 2018

Long time customer

I have had several pets insured by Embrace for the past 15 years. My current pet has a brain tumor. It is comforting to know I have the insurance. All claims but one (just needed a quick phone to get resolved) has been handled quickly and checks issued within a week. I would and have recommend Embrace to others.

Insurer: Embrace

By: JJ

Useful
January 16, 2018

Love Trupanion.

Love Trupanion. People are so nice. Never have any problems. Paid quickly.

Insurer: Trupanion

By: Gail

Useful
January 16, 2018

Lovely staff

One of the things I am happy with is the customer service as well as taking care of some of the costs of vet bills. Always pleasant lovely staff and helpful

Insurer: Trupanion

By: Pam

Useful
January 16, 2018

Very helpful.

Our conversation was very helpful. We had a question about coverage and Sterling was very helpful. We ended up taking a different course of action than our hypothetical question.

Insurer: Trupanion

By: Chris

Useful
January 15, 2018

Best Coverage, NO Hassle Pet Insurance

I cannot even begin to explain what a great company Healthy Paws is! Easy to file claims, quick reimbursement and NEVER a problem! I have had other pet insurance in the past that had a cap on what they would pay for each visit, treatment, medication etc. Not with Healthy Paws! My basset recently needed $3000 worth of surgery to save her eyesight. She is only 4 years old! We didn't hesitate to schedule the surgery because we knew we were covered. Don't know what we would have done without pet insurance and so glad that we have the best! Other claims with her and our other dogs have all been handled just as easy.

Insurer: Healthy Paws

By: Janet

Useful
January 15, 2018

There when you need them to be!

We have been paying into pet insurance for 5 years and thankfully never had to use it until this past year. Our large breed dog needed to have both knees repaired from torn cruciate ligament. We thought we were going to get a run around using our insurance for the first time but boy were we wrong. Pets + Us have been amazing and have come through exactly as our plan was laid out to be. They are efficient and fair when processing claims and I would highly recommend them!

Insurer: Pets Plus Us

By: Jodie

Useful
January 15, 2018

don't know what I would say

always prompt with reimbursing when a claim is submitted

Insurer: ASPCA

By: Claire

Useful
January 15, 2018

Why people hate insurance companies

My dog is four years old and was recently diagnosed with a heart defect. Nationwide won't cover it because it is a congenital defect. It is not breed specific and we had no idea he had it. He has been insured since he was 6 months old. Nationwide blows!

Insurer: Nationwide

By: Samantha

Useful
January 15, 2018

Figo was easy to use through the app and payments were made in a timely fashion.

I used Figo for bath my dogs for some emergency work last year (2017). It was easy to use throughout the app and uploading documents even with a screen shot was great. Payments were made between 3-4 weeks. I even got my girlfriend to switch he dog over due to my rave reviews. Keep up the great work!

Insurer: Figo

By: Todd

Useful
Verified January 15, 2018

Claim submission

I understand the reasons, I just wish the first claim for a pet didn't take several weeks.

Insurer: Trupanion

By: Adine

Useful

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