Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,823 total


Verified January 10, 2018

Awesome

Since it was my first claim, it took a little longer but they've been very efficient and I got the refund quickly. Every time I called, the operator was compassionate and ready to help. I'm recommending Trupanion to everybody.

Insurer: Trupanion

By: Ilaria

Useful
January 10, 2018

BIG Waste of money

After paying $155 a month for 2 dogs for the past couple of years, my little one had to have a NON-routine dental procedure with 9 extractions. All the money I've been paying for pet insurance was akin to flushing it down the toilet as Pets Best denied my claim, paying absolutely nothing! Biggest rip off I've ever experienced.

Insurer: Pets Best

By: Ginger

Useful
January 10, 2018

There is only one insurance company for your pet: Healthy Paws

We have a Brussels runt with a very sensitive stomach. On top of that he recently had a dental condition and corresponding abscess that took a number of visits to get to the bottom of. All the while, Healthy Paws was there to handle claims promptly and with personal attention paid throughout. I couldn't recommend them more. As a caring pet owner, I don't know what I would do without the piece of mind and support they provide. They are the absolute best.

Insurer: Healthy Paws

By: Carey

Useful
January 10, 2018

I can't rate them highly enough

As a veterinary nurse, I see people have to choose between saving their pets life and paying their mortgage all too often. About six years ago I didn't want that to happen to my pets so I researched and decided on Healthy Paws. I cannot say enough good things about this company. Not only have they saved my pets life but he wouldn't be walking without them. Unlike most other Insurance companies, they try to find a reason to pay your claim not deny it. Easy to submit claims, fast reimbursement. I recommend it to our patients s all the time. Thank you Healthy Paws!

Insurer: Healthy Paws

By: Julie

Useful
January 10, 2018

Great communication and service

I have had Embrace insurance for 2 dogs for over 5 years. Notifications are sent out from the time claim is received, processed and approved. Couldn't ask for more. Having good pet insurance, takes a lot of stress of worry out of managing your pets health, especially when there is a serious health problem. Thank you.

Insurer: Embrace

By: Kathy

Useful
January 10, 2018

Healthy Paws is an outstanding company

Best pet insurance! Great customer service, Always timely with claims, never have had a single issue with a claim, everyone is kind, concerned and helpful and an outstanding company. I wish my health insurance was as comprehensive, patient oriented and geared toward the consumer. I give Healthy Paws 10 stars!! I highly recommend Healthy Paws !!!

Insurer: Healthy Paws

By: ABIGAIL

Useful
January 10, 2018

Ripoff!!!!

Don’t bother! They want through my 2 year old dogs vet file and denied all my claims because he had one seizure a week before I purchased this insurance. While they were explaining to me why they brought up an ear infection and UTI and said those were also pre-existing. I think this is a violation of my privacy that they went through all the dogs records. I have a right mind to contact a lawyer but I will for now just advise everyone not to purchase this insurance.

Insurer: Figo

By: Sue

Useful
January 10, 2018

Unprofessional

They never handle my claim and scammed me out of $240

Insurer: Trupanion Canada

By: Victor

Useful
January 10, 2018

Really care!

The representative I spoke to really cared!!!! It was the best experience I ever had with an insurance company. We were traumatized with having to take our beautiful dog to emergency, but the rep assured me that we were covered. I couldn't imagine having the financial burden on top of the fear of losing our puppy. They covered in a true emergency and we are grateful for Trupanion.

Insurer: Trupanion

By: Marc

Useful
January 10, 2018

Excellent coverage!

Excellent coverage and excellent customer service for a very fair price.

Insurer: Trupanion

By: Phyllis

Useful

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