Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great Coverage, Slowing Response Times
I’m very happy with my coverage and the costs for insurance vs what we get for it, so far we have had a great return on it and recommend it to every pet owner we know. Having said that, claim response times slowed from 2 weeks to 1 month on average (which they are allowed to take 30 days)
Insurer: Nationwide
By: Jake
Fantastic customer service and experience
Nationwide has been a great support for us with our dog. We have encountered some unexpected expenses with her and having the insurance has meant a lot to us. Auto-pay on the premiums make it easy to do, claims are easy to submit and payments are made promptly with no questions asked. Great service and great peace of mind for pet owners. We highly recommend!
Insurer: Nationwide
By: Suzanne
Excellent and Quick Response from Nationwide Pet Insurance
We have invested in Nationwide Pet Insurance for our rescue Maltese/Dachshund for 18-months. Once the deductible is covered, the response from Nationwide has been impressive. Our veterinarian files a claim for us, Nationwide notifies us of receipt of the claim and then let's us know the payment details. The checks arrive quite soon after treatment. We are grateful and impressed.
Insurer: Nationwide
By: Richard
Excellent and Quick Response from Nationwide Pet Insurance
We have invested in Nationwide Pet Insurance for our rescue Maltese/Dachshund for 18-months. Once the deductible is covered, the response from Nationwide has been impressive. Our veterinarian files a claim for us, Nationwide notifies us of receipt of the claim and then let's us know the payment details. The checks arrive quite soon after treatment. We are grateful and impressed.
Insurer: Nationwide
By: Richard
Easy to file a claim
The claim process is straightforward. The explanation of what is covered is simple. When a charge is not reimbursed, the reason why is stated clearly.
Insurer: Nationwide
By: Heidi
Having insurance has saved our dogs life!
Without this insurance I don't thing our baby would be alive today. She has has to have major surgery requiring a neurosurgeon, MRI, and follow up visits, as well as extensive dental surgery as well. All things we would not be able to afford if it weren't for this insurance. We appreciate you for for helping our baby Gürl lead a happy healthy life.
Insurer: Nationwide
By: Melanie
Extremely happy with this insurance plan!
Super easy to submit claims, never had any issues. Love this pet insurance!
Insurer: Nationwide
By: Erica
Wouldn’t go without it!
I’ve had Nationwide (VPI) for several of our dogs. Without it we would have had a financial burden. When nationwide says they’re on your side they mean it. Not just a slogan - it’s what they live by. Customer service is always good, claims are generally paid in a timely and accurate way. I’d give them a higher rating if I could.
Insurer: Nationwide
By: Sylvia
Big Talk, Small Results
Takes way too long to review claims. Have submitted full med records TWICE and still can't get coverage on pre-existing conditions whose statute of limitations have expired.
Insurer: Nationwide
By: DAVID
Nationwide is a compassionate life-saving experience that enables us to give our beloved pets the best quality of care.
Not only would we recommend Nationwide, but we have been sharing how grateful we are that we have Nationwide pet insurance. Your outstanding response in our time of need was a life-saver. Of course we did not want to put our young and wonderful dog down when the specialists explained what was needed to save his life. It meant a lot of procedures, tests, and surgery at a huge expense. We had to go into considerable debt and think twice about recommended treatments because of the cost, but we were willing to do this to save our dog's life. As it was, Nationwide stepped up and reimbursed us for 90% of the vet bills and made it possible for our dog to get the best veterinary care without hesitation that we were ultimately able to afford! Baxter, our dog, is back to normal after a serious condition and we appreciate the terrific reputation Nationwide has that we know is well deserved.
Insurer: Nationwide
By: James