Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Dissatisfied with appeal process.
We are very unsatisfied with the amount of work we had to go through to appeal a pre-existing condition. We were careful dog parents and took our dog to the hospital because we thought he ate something. The hospital found nothing but yet Finn was noted by embrace as having a pre-existing condtion. It took several letters from the Quakertown veterinary hospital to obtain a refund. The original letters from experts were rejected due to either the verbiage or the orginator.
Insurer: Embrace
By: rory
Nationwide Pet Insurance is truly concerned with you pets health, having pet insurance is a major relief.
Let's face it, our pets are part of the family and having insurance for them provides major piece of mind. Nationwide makes it so easy to submit your claims in minimal time, and you receive your claims via ACH credits very quickly. It totally warms my heart that Nationwide actually took the time to follow up after my precious Gianna had an unexpected procedure performed. I am a customer of Nationwide Pet Insurance for life and constantly refer friends and family! Keep up the great work and the personal attention.
Insurer: Nationwide
By: Ralph
Could not ask for more
Incredibly rapid processing (2 days) and reimbursement (1 week via direct deposit). Reimbursement was exactly what I was expecting. Could not ask for more efficient service. Very happy camper.
Insurer: Pets Best
By: Marian
Very satisfied
I was so worried when my puppy started limping and the diagnosis was surgery and then the cost was $2500 so I did a pre authorization and got approved before setting the surgery date and it all went smooth I had a check in the mail 2 days after the claim was approved. Very satisfied
Insurer: Pets Best
By: Chelsea
Prompt claims process
Had my dog into the vet for check-up and spaying. Claim was submitted and paid promptly.
Insurer: Pets Best
By: Pat
PetsBest makes decision making easier
My dog was diagnosed with a serious disease, suddenly and unexpectedly. He is quite young and his diagnosis required and continues to require ongoing medical attention including surgeries, medications and continuing medical monitoring. The financial responsibility gas been enormous....thankfully, PetsBest has made these challenging days of decision making and care easier. I cannot be more appreciative for the responsiveness for my claims and the cooperation in working with my veterinarian. I have recommended PetsBest to many. Thank you!
Insurer: Pets Best
By: Pat
Streamlined claims process
The website is very easy to understand, and the claims process is streamlined. I took a picture of my vet bill, attached it to the claim, and within a week or less had a check in the mail.
Insurer: Pets Best
By: Heather
Very pleased with the service
I have two of my Jap Chins dogs insured by Pets Best. One of them, Lola had been sick a few times. She needed surgery in one of her eyes a few months ago and a month ago she had trace of blood in her urine. Lola had eye surgery and payment from Pets Best was received after deductible as expected. Then she had to be taken to the regular vet for the urine blood trace and again consultation, medications and test were paid by Pets Best as expected. Very pleased with the service.
Insurer: Pets Best
By: Ana
Pets Best did a very good job
Pets Best did a very good job with my recent claim for my dog, Phoebe. I faxed my claim on a Monday and called on that Thursday to see if they had received it and the claim was not in the computer yet. However, the next day I had an email saying it was received and being processed. The next week I received the information as to how much was due to me and would be deposited in my checking account. It was there in just a couple of days. I am very pleased this experience. Thank you.
Insurer: Pets Best
By: Vicki