Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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HealthyPaws is the way to go for insurance!
I am very pleased with HealthyPaws as the insurance carrier for my Frenchie. My boy has had a decently long list of health issues. Being a bulldog is not easy as they come with many issues. My boy had various surgeries and treatments. HealthyPaws been there the whole time and covered him. Having this security is helping me greatly to reduce my stress level as well. HealthyPaws is highly recommended and has a great team of caring and supportive personnel on the phone and filing the claims online is a breeze as well. HealthyPaws is the way to go for insurance!!
Insurer: Healthy Paws
By: AILEE
Absolutely The BEST!
My Cowboy was recently diagnosed with Cushing's - this was during a major life event of moving my household to another state. The customer service I received from Trupanion was beyond anyone could ask for. They were friendly, knowledgeable and very patient. The ease of submitting my claim was very easy which I was grateful that it didn't cause any additional stress. Thank you.
Insurer: Trupanion
By: Diana
Very helpful getting claim completed.
I made a mistake on the claim, and the person I talked to on the phone was very helpful, so that I could get the correct info from the vet. The amount paid was as expected.
Insurer: Nationwide
By: Randall
Satisfied with overall process
Very happy with the outcome of my claim. It took awhile, but I guess these things always do with insurance companies
Insurer: Nationwide
By: Robert
Best pet insurance out there
Trupanion is the best pet insurance. Great service,no waiting on payments in the mail for claims.
Insurer: Trupanion
By: Cynthia
Excellent service
Excellent service a quiet response to claims.
Insurer: Nationwide
By: Leslie
Straightforward, easy to submit claims without hassle
Very straightforward system and easy to submit claims via the app (though it does takes several weeks for claims to process - hopefully that can be sped up). Love that all his records are in one place. Wish my own health insurance was this easy!
Insurer: Nationwide
By: Jenn
Pet Insurance Payments
I am very please with the way my claims for Rookie are processed. I really appreciate the option to have payments electronically credited to my account. The claims are being processed quickly and efficiently.
Insurer: Nationwide
By: Teresa
Very s l o w claim reviewing and payments
At this point Nationwide is 3 claims behind in payment. Two that were missing information and were resubmitted and one new one - totally three. My payments are not behind and I’d like to be paid more timely.
Insurer: Nationwide
By: Cheryl
Your claims take too way long to process
I have had VPI for about 20 years and have been incredibly satisfied. However, I know your policy states claims can take up to a month, but when large vet bills are charged to a credit card, I need to pay that card with the money I receive back from insurance; or, I need to know in a more timely matter that a claim is ineligible for reimbursement so I can make other arrangements. Whenever I have had to make adjustments in my budget to save money, I never ever look to cut VPI- the coverage has been invaluable to me over the years, but improving your turnaround time is something that really needs to happen. I do commend you for the recent option of linking my account with Chase. I am very happy to receive those reimbursements a lot quicker through electronic transfer, but please do something to improve the turnaround time on claims! Regards- Catherine Strull
Insurer: Nationwide
By: Cathy