Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,829 total


November 29, 2018

Life Saver for Pet Medical Expenses

Recently, my older Bichon had two emergencies, one of which required unexpected surgery. Dog surgeries aren't cheap. And this came out of the blue. I submitted my dog's medical receipts, and ASPCA Insurance sent me a very nice check to cover a portion. Then my dog partially tore an ACL. More vet expenses and another helping hand from ASPCA health insurance. At one time I wouldn't have considered the expense of pet insurance worth it. But after going through this year in particular with unusual vet bills popping up, it was a relief to have pet insurance, and ASPCA is excellent in responding. Worth the insurance fees to have the help when you're suddenly hit with an unexpected bill.

Insurer: ASPCA

By: Janice

Useful
Verified November 29, 2018

Trupanion is tops with Mom Cat

I had not considered pet insurance until I was offered a 30 day free trial for Mom Cat with Trupanian. I have a multi-cat and multi-dog household and had never used any pet insurance. I continued with Trupanian and was I glad that I did. Mom Cat developed Diabetes and Trupanion helps to pay for her insulin, syringes, and diabetic treatments. In retrospect I wish I had Trupanian coverage on my other pets to help pay for tens of thousands of dollars the treatment of cancer and other medical issues. Trupanian has proven to be much easier to work with than my own health insurance. I have only had the best experience with Trupanian.

Insurer: Trupanion

By: Scott

Useful
November 29, 2018

Very timely response time

Excellent coverage, nobody likes to pay a monthly premium, however when I submitted my claim, I forgot one page (itemized bill)… was emailed for it and you contacted the veterinary office for it. I faxed it the next day and received a claim response the next day. Excellent communication and response time, will recommend to my friends

Insurer: Embrace

By: cindy

Useful
November 29, 2018

Trupanion pays claims.

Trupanion pays claims. It s that simple, no big arguments, just service as described. I have not had this experience with any other Pet coverage. Also, you hire great call center reps who don t make me dread calling.

Insurer: Trupanion

By: Jamie

Useful
November 29, 2018

You are professional

You are professionals, love all animals and file my claim quickly. You re insurance is wonderful. I don t worry if my babies get hurt or sick, I go right to the vet for help knowing you are right behind me.

Insurer: Trupanion

By: Diane

Useful
November 29, 2018

I was quite disappointed

I was quite disappointed in the judgment made that conjunctivitis was a pre-existing condition because our dog had had another case one month prior to us signing up for insurance--this undermined our confidence that claims would be handled in a reasonable way in the future.

Insurer: Trupanion

By: Robert

Useful
November 29, 2018

Support by Trupanion in filing claim

Support by Trupanion in filing claim and answering questions.

Insurer: Trupanion

By: Caroline

Useful
November 29, 2018

Good coverage

I received the coverage I was promised and the claims process was made easy by my Vet who worked directly with Trupanion to handle all the details.

Insurer: Trupanion

By: Charles

Useful
November 29, 2018

First time submitting a claim

my first time in many years of coverage need to use it, the information i was provided helped make my decisions possible. Hoping when claim is submitted, the information provided is adhered to/accurate

Insurer: Pets Best

By: Lisa

Useful
November 29, 2018

Outstanding claims process and customer support

I would recommend Pers Best to every pet owner. In every way I have found the claim process and customer support to be outstanding. Thank you from Maggie Belle and me.

Insurer: Pets Best

By: Nancy

Useful

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