Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,829 total


December 01, 2018

So thankful to have found this company...

I originally purchased this after reviewing many companies for my one cat who is sort of the Runt of the Litter. He developed a disease called megacolon and has had several afterhrs overnight ER visits for this condition. He is on long term meds and food. This insurance is awesome. They paid promptly and have been such a great relief. All three cats are now on the insurance and I am happy for the peace of mind it gives me.

Insurer: Pets Best

By: Margaret

Useful
December 01, 2018

Very nice, but a little slow.

My dog had 3 back to back trips to the vet. He is in an English Bulldog so this is not uncommon. It was nice that even though the visits were so close to one another that nationwide was able to payout on all 3 helping alleviate the cost of the medical bills for my awesome puppy. He is only 4 and has a lot of life left in him. And with the help of nationwide I will be able to make it a bit longer. Only thing I will say is it took the full 30 days BUT I am not sure if this is because all of my claims were so close to each other. Will update if they ask me to if I only have 1 claim.

Insurer: Nationwide

By: Devin

Useful
December 01, 2018

Best way to ensure wellness in your special pet!!

Our wellness plan for our Izzy is the best assurance we have that she will always have the care she needs. Our claims are processed immediately and our check is back to us in short time. All of Izzy’s shots, routine medical care, and special vitamins are reimbursed to us. Embrace has our heart because they really do care about our dog just like we do!!

Insurer: Embrace

By: Susan

Useful
December 01, 2018

My dog has a "pre-existing condition" and "secondary conditions",so not a lot is covered.

Not covered for $10,000.00 of "pre-existing" and "secondary conditions". So, not entirely satisfied with the insurance companies.

Insurer: Nationwide

By: Kyla

Useful
December 01, 2018

Favorite insurance carrier to work with

After rushing Max to emergency a couple of times the receptionists were able to resolve the billing situation quickly with Trupanion and said that it was their favorite insurance carrier to work with.

Insurer: Trupanion

By: Danielle

Useful
December 01, 2018

Some claims are taking to

Some claims are taking to long to be processed

Insurer: Trupanion

By: Mary

Useful
December 01, 2018

So easy with Pets Best

After a scare with our pup, we were very relieved to have our claim approved and payment sent so quickly. The last thing we want after worrying about our pet is to also worry about payment. Pets Best made it so easy. With our last pet insurance company, it felt like we were jumping through hoops to get a claim approved.

Insurer: Pets Best

By: Nicholas

Useful
December 01, 2018

Claims processing is easy, efficient, prompt

Can't imagine what we would have done to care for our beloved Scooter's diabetes without PetsBest. Claim processing is easy, straightforward, efficient and prompt. I've never had an issue or a question about the handling of a claim.

Insurer: Pets Best

By: Arthur

Useful
December 01, 2018

Never had any issues

Having Pet Insurance has been the best decision I've made since I got my baby in April of this year. I've already submitted 5 claims and having that peace of mind is so wonderful. I've never had an issue with Pets Best, I submit my claims and receive reimbursement in a timely manner. Thank you for being there for my baby and I!

Insurer: Pets Best

By: Jamie

Useful
December 01, 2018

Process is very easy and quick

Process is very easy and quick! Just wish you got more back. The most recent visit I paid 220$ and only got $25. More should be covered.

Insurer: Pets Best

By: Christine

Useful

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