Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,829 total


December 07, 2018

Great insurance!!

Such an easy insurance to use! I have never had any problems. Would definitely recommend.

Insurer: Nationwide

By: Kennedy

Useful
December 07, 2018

Constant Premium Increases

I was excited when I signed up, stupidly thinking that the premiums would be somewhat fixed, but the 2018-2019 increases were double what I was paying and triple what I signed up for. I don’t want to use the term “bait and switch” because it’s not exactly that, but close enough for me to type it here. I made one claim in 3 years for about $100 because my vet is so affordable, yet I am told vet rates in my area are increasing, justifying huge increases. Self insure. Put some money aside.

Insurer: Figo

By: Andy

Useful
December 07, 2018

Love this insurance

I would gladly pay $100 a month, per dog, and hope to never need to use this insurance. Since that is not the case I must say the coverage this insurance has for major medical is amazing and the turnaround time on payments works for me. I’m lucky in that my vet does the paperwork and submits the expenses directly to the company. This probably cuts down on payment turnaround time. Almost always I have reimbursement within 2-3 weeks.

Insurer: Nationwide

By: Rannah

Useful
Verified December 07, 2018

Peace of mind

Great insurance to have. Claims are quick and easy to file

Insurer: Trupanion

By: Michele

Useful
December 07, 2018

Thankful to have my pets insured with Healthy Paws

I cannot rave enough about having my pets insured with Healthy Paws. My 4 year old Shih Tzu/Bichon mix, Reese, in less than 2 months had to undergo 2 big surgeries. The first one was a Cystotomy (bladder stone removal surgery) in October 2018 and the second one was for a Portosystemic Shunt surgery (congenital liver shunt) in November 2018. The stones from the first surgery were sent for analysis and their composition turned out to be Urate (Ammonia) stones which are very uncommon for Reese’s breed. Further diagnostics revealed that he had a liver that was not functioning 100% which is the reason why the stones had formed. We are hoping this fixes the issue and Reese is done with his share of health issues. We’ve had HP insurance for more than 2 years but this is the first time we’ve had to file claims. I am very impressed with how the process has worked all the way from submitting the claim, HP asking for additional information and HP processing reimbursement pay out. HP also sent Reese a super cute get well soon card signed by the HP members. The personalized touch was really appreciated and it was so thoughtful of them to do this for my little Reesey. Thank you, HP. I am so thankful for having him and his brother, Rio insured with HP early on in their lives.

Insurer: Healthy Paws

By: Madvi

Useful
Verified December 07, 2018

Best In Class Pet Insurance

Trupanion has been there for me for both of my dogs illnesses. Staff is compassionate, caring, kind and professional. Claims are processed in days after submission and convenient direct deposit for investments is available. As long as I own dogs Trupanion will also be my go to insurance company.

Insurer: Trupanion

By: Christine

Useful
Verified December 07, 2018

Trupanion is the best!

Trupanion is great. Policy is clear and easy to understand, claims service is exceptional, and coverage even for older pets is affordable. I wouldn’t be without it.

Insurer: Trupanion

By: Stella

Useful
December 07, 2018

The best pet insurance!

This is the best pet insurance. Great customer service. Thorough claims processing. Overall outstanding!

Insurer: Nationwide

By: Stuart

Useful
December 07, 2018

Bad experience

Complex process... Too much time to receive payment ... Bureaucracy... Low value for the money... Received just small part of the expenses

Insurer: Nationwide

By: Leo

Useful
December 07, 2018

Nationwide delivers on what they said they would

We have had several vet bills for one of our dogs and nationwide has paid use for each one. It has been refreshing to get what you pay for with no issues.

Insurer: Nationwide

By: Jeff

Useful

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