Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Not worth premium. Them added riders on a puppy.
Nationwide denied most claims for routine puppy visits. Puppy had ear infections and urinary infections that were not a genetic disorder or a preexisting condition....found on first puppy visit...unfair to say the least. Will never recommend this pet insurance to anyone. This was my first experience with pet insurance and it has been a disaster. Very disappointed and dissatisfied to say the least.
Insurer: Nationwide
By: Tonya
Customer Service is Great, Still Has Downfalls of Insurance Companies.
I am glad I have nationwide Insurance, the coverage is a good value, I believe. The peace of mind is also wonderful and my experience with their customer service is always good . That being said, it is still an insurance company and has the same woes as all others. They do their best to cover as little as possible without reaching out when they need more information. This has made claims difficult for me in the past. They also take FOREVER to process, a month is pretty average. Which sucks if it's a big claim that I have a credit card bill due for. I still would not change companies as I have not found one I think better for the money.
Insurer: Nationwide
By: Sarah
Please review claims before sending an email asking if my dog is feeling better.
I have loved everything about Nationwide pet insurance except for the email I received today. Today I received an email asking how Sadie was doing and if she’s feeling better. I have a claim in now for euthanasia for Sadie. While I know there was no ill intent meant, it hurt to see an email asking if Sadie was feeling better.
Insurer: Nationwide
By: Heather
Vague reimbursement policy and incredibly slow
it is hard to believe that it takes 4 weeks to process a claim that I submit every month for prescription food
Insurer: Nationwide
By: adam
I AM VERY DISAPPOINTED
Casper got a bacterial lung infection due probably to red tide. They had to do lab cultures etc. and the whole bill came to about $600.00. They are denying the claim saying it's due to allergies although I and the vet have submitted lab reports stating otherwise. This has been going on since July and they are still telling me it's under review.
Insurer: Nationwide
By: CATHERINE
Nationwide has helped us out significantly with Lola's recent vet visits!
Our Lola is a 16 month old Bernedoodle, we love her so much and want the very best for her so we are so happy to have Nationwide. Lola has a very sensitive stomach and ever since she was a puppy she's experienced diarrhea and vomiting throughout her puppyhood. We get very concerned because she becomes very dehydrated and lethargic. She also had Giarrdia at one point and that is very difficult to get rid of completely. All that said, we are at the vet A LOT! it's very comforting to know that we can continue to get her checked out and have some of the cost covered by Nationwide. My only complaint is that Lola has exceeded one of the claim categories, which was under the vomiting. This was unfair to me because the vets couldn't figure out what was wrong with her so we had to return to the vet and get more testing done. Chronic vomiting is a serious and dangerous condition, and we were very concerned for Lola and the vets couldn't give us answers either. It would be great if there was more Nationwide support for diagnostic testing claims.
Insurer: Nationwide
By: Esen
Both our dogs get the care they deserve because of Nationwide. We are eternally grateful to you for the opportunities to wh.
Customer service, efficiency in claims processing, fairness in reimbursement and transparency in coverage are hallmarks of your program. Thank you for your contribution to our dogs’ care, wellness and happiness.
Insurer: Nationwide
By: David
Amazing service from Nationwide
Nationwide continues to impress me and my family. Our English Bulldog unfortunately has had multiple health issues since he was a puppy. Nationwide has made it capable for our bully to receive care from the top providers. We love our bulldog and he is a part of our family and we are so happy that Nationwide has become an extended part of our family too. They truly care for your pet.
Insurer: Nationwide
By: Bridget
Nationwide Pet Insurance is Awesome!
Someone told us about Nationwide Per Insurance when we first got our puppy. We took out the wellness plan and we have a healthy pet! Every pet needs to see their vet for well visit checkups, vaccines and when they get sick. Though we pay Nationwide monthly premiums we still feel it is worth it because we get reimbursed for most things! Thank you Narionwide and Happy Holidays to you!
Insurer: Nationwide
By: Lisa
Helped so much!
My dog had 2 unexpected surgeries in one week! The bill was over $1,200! Thank you for paying for most of the bills!!!
Insurer: Nationwide
By: Nicole