Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,829 total


December 19, 2018

Appreciates their customers and pets; demonstrates that appreciation through follow-up, reimbursement efficiency and value.

Appreciate the follow-up to check in on my pet and the broad base of services reimbursed as well as the quick reimbursement.

Insurer: Nationwide

By: Amber

Useful
December 19, 2018

Better Than No Insurance

I find that the reasons for coverage and non-coverage are not clear. Claims take much too long to process, they should be finalized in under 21 days so that credit cards payments for the vet bill can be paid within the monthly cycle. I will say that their customer service representatives are very friendly and super helpful.

Insurer: Nationwide

By: Paul

Useful
December 19, 2018

Claims take too long to process

Claims take way too long to process - generally 3 weeks or longer and all my claims are straightforward. I have AFLAC insurance and they process claims within 5 days! I think you can shorten the processing time.

Insurer: Nationwide

By: Peggie

Useful
December 19, 2018

Very Satisfied with your claim processing and payment dispersal.

Their mobile app is very user friendly, direct deposit of insurance payment was prompt! Very happy with the entire process!

Insurer: Nationwide

By: Patricia

Useful
December 19, 2018

than goodness for insurance

despite having to pay for the medical bill then being reimbursed it is still helpful to know you pet can be cared for when needed

Insurer: Nationwide

By: Kathy

Useful
December 19, 2018

great service worth having

glade to have taken out policy when my dog was a puppy twice he had a problem that was expensive your insurance made the difference in the care he received was worth every cent for the coverage. Thank you

Insurer: Nationwide

By: joseph

Useful
December 19, 2018

Tonto the wonder dog!

Nationwide has been very fair in its coverage of Tonto's medical costs. He has had all kinds of problems, but Nationwide has hung in there with us. Tonto is a fighter and is now bouncing around the house like a puppy - he is 9 1/2 years old. For better or worse, everyone at our vet knows Tonto and loves him. He is a beautiful spirit and loves, loves, loves everyone.

Insurer: Nationwide

By: Mark

Useful
December 19, 2018

Awesome!!!

Paid my dogs vet visit and got reimbursed quickly and efficiently!!!

Insurer: Nationwide

By: Mariacristina

Useful
December 19, 2018

Awesome Company and Service

I have a six year old german shepherd. Unfortunately he already has had more than his share of problems from herniated discs to cancer. Healthy paws has not given me any hassle or trouble even though his expenses to date are approaching $40000. This was by far the best financial decision I have ever made.

Insurer: Healthy Paws

By: Scott

Useful
December 19, 2018

Thanks we appreciate you.

We've had our sweet rescue dogs insured with you since 2004. We've Never been disappointed. Sadly every year you've paid us more than our premiums have cost. So, we are more than fortunate to have you! Thanks

Insurer: Nationwide

By: Janice

Useful

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