Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Total Frauds
Worst pet insurance ever - a total fraud. We purchased VPI pet insurance for our Yorkie puppy when we first welcomed her into her home, understanding that pet insurance is very strict about pre-existing conditions. No major problems for years, but VPI did pretty well on minor issues and preventative medicine. Nationwide took over VPI and the premiums rose, the reimbursement fell, but we kept paying because they promised 90% coverage of accident or injury, which is why you really carry insurance. The worst- case scenario happened, a pit-bull mix attacked our dog and she needed surgery to repair a perforated abdominal category. Nationwide paid $1500 0n a $4000 bill ,and had the nerve to tell us that they had send us many mailings about getting us to switch to a different policy ($2,000+ per yer instead of $1,000+) that would actually cover what they promised. These people are beneath contempt. I would never buy Nationwide for ANY, ANY type of insurance.
Insurer: Nationwide
By: Patricia
Insure your pet... they are worth it!!!
Adopting an older dog we decided to obtain health and wellness insurance for her. It has been very helpful to us in reimbursement for her health care. She is worth every penny! We have recommended Nationwide Pet Insurance to everyone we know who has pets!
Insurer: Nationwide
By: Lorrie
Healthy Paws Pet Insurance Rocks!
Healthy Paws has been a life saver for my French Bulldog. He’s had two major surgeries, one at 1 year old and one at 6 years old. He’s also got terrible allergies, which are always changing. Over the past 6 years, Healthy Paws has made all of these conditions financially possible for us to manage. Submitting claims online is user friendly. Completed claims take only a few days to receive and then the check arrives right after. I sincerely believe the monthly price is valuable for the service they offer. We have never had a problem with the company, and in fact, they even checked in on our frenchie after his surgery. I highly recommend Healthy Paws.
Insurer: Healthy Paws
By: Briana
Awesome superior customer service
Friendly knowledgeable customer service with excellent response time, overall I have been a customer for 4 years and my claims have been handled well.
Insurer: Pets Best
By: Paul
Awesome superior customer service
Friendly knowledgeable customer service with excellent response time, overall I have been a customer for 4 years and my claims have been handled well.
Insurer: Pets Best
By: Paul
Good Insurance
Good company and coverage is very good. Slow on repaying claims avg. 15-30 days, but they take their $$ every month from your account on day due. Also raised cost from last year by $300+. But still good No real explanation.
Insurer: Nationwide
By: Richard
Great insurance but deductibles a bit high.
Great job of helping us get Dolly the care she needed after she broke her left front leg.
Insurer: Nationwide
By: Rick
Great service, prompt reimbursement
Used both the 24hr vet line as well as the insurance claims. The 24hr vet line is the one that recommended I take my pup in and I am glad I did. He is doing great now and the reimbursement after was rather quick as well. My only recommendation would be if the claims could be submitted directly on their website. Instead today you need to print out a pre-filled claim form, complete it, scan everything in and email it over for submission. Not too bad, it could certainly be made easier by letting us submit directly on the website or through an App (take pictures of the invoices to upload). Overall a good experience, only con is the submission process for claims could be a tad bit easier.
Insurer: Nationwide
By: Thomas
Compassionate Coverage
I was so thankful for my Nationwide pet insurance coverage during one of my cat's recent dental procedures to address the effects of dental disease and tooth extraction. Anytime our pets have medical issues, financial coverage is the last thing you want to think about. I've been a Nationwide pet insurance customer for nearly 6 years and never had to file a larger claim. The filing process was quick, easy, and the benefits covered nearly all of the procedure costs. I was so relieved to be able to focus on my kitty's healing and recovery and appreciated the follow up note from Nationwide to check on her medical status a few weeks after the procedure.
Insurer: Nationwide
By: Keely
The best insurance going
We have had your insurance for about 3 years now and couldn't be happier with you your promptness with claims is great we recommend you to everyone
Insurer: Nationwide
By: Dwight